What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Altruistic
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.3
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.1
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Talent Management
Translation missing: en.product_page.ratings.score 7.9
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.4
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UKG Pro Reviews
Elizabeth C.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jan 2024
Wonderful Product!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Their implementation and customer service are exceptional. The product options are plentiful and useful to our organization. I really appreciate their constant update of their product in meaningful ways.
What is your favorite aspect of this product?
My favorite aspect of this product would be Recruiting and Onboarding. They are concise, easy to use, and are visually appealing.
What do you dislike most about this product?
I dislike the reporting feature. I can extract the information I need, but the platform is so overwhelming. I would be nice of reports, reminders, and alerts were easier to build.
What recommendations would you give to someone considering this product?
The advice I give to a company considering this product is to be prepared for an intense implementation. It's very thorough and well worth the time. Also, get your IT or data team involved, if possible, so they can help build and edit reports.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Britta H.
- Role: Human Resources
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Dec 2023
Intuitive HRIS
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro provides an intuitive experience for end-users with ease of access and availability to tailor the system meet your business needs.
What is your favorite aspect of this product?
One added benefit is the access to the UKG Community. Connecting with like-minded people, sharing insight and challenges allows end-users to help one another quickly.
What do you dislike most about this product?
Sometimes there are limitations to the ways we wish to do things - system capability can influence our ability to make internal changes or seek other software to do so.
What recommendations would you give to someone considering this product?
Be sure to ask questions and make no assumptions. Trust the process for implementation and be sure to arm yourself with a strong internal team that will take the foundation training to learn the system in and out.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Caring
Andrea S.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2023
So far so good
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Lots of features
What is your favorite aspect of this product?
Integrations
What do you dislike most about this product?
not as self intuitive as others I've used. Reports are trickier
What recommendations would you give to someone considering this product?
good product, lots of features, takes training
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
