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What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Performance Management
Position Management
Talent Management
Learning and Development
Time and Attendance
Talent Acquisition
Benefits Administration
Workforce Planning
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.3
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.0
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Talent Management
Translation missing: en.product_page.ratings.score 7.7
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.4
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UKG Pro Reviews
Brandon B.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Aug 2024
We need to see evolution of mobile capabilities.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It's feature rich and highly customizable
What is your favorite aspect of this product?
Recruiting
What do you dislike most about this product?
Lack of mobile app functionality (performance management and employee voice)
What recommendations would you give to someone considering this product?
Make sure the size, scope, and capabilities fit the current climate of the organization.
Pros
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
- Helps Innovate
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
Carly A.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Best HRIS I have worked with!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Impressive functionality and customization
What is your favorite aspect of this product?
Improves my efficiency as an HR Generalist
What do you dislike most about this product?
Can be complex for some end-users
What recommendations would you give to someone considering this product?
Engage with third part support for implementation such as Sability.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Includes Product Enhancements
- Role: Human Resources
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jun 2024
Easy to use, feature are slow to come.
Likeliness to Recommend
Pros
- Respectful
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements