What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Altruistic
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Payroll
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.1
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Talent Management
Translation missing: en.product_page.ratings.score 7.9
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.4
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UKG Pro Reviews
Sarah L.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Ideal Software
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The extensiveness and retention capacity that UKG has, no other software has, which allows your reach of employees to be greater, working with large files and in quantities.
What is your favorite aspect of this product?
What a privilege to find a software that includes everything you need for a good job performance. UKG, is the ideal software for the retention of information and personal data of employees, from the first day of admission, making the editions as time goes by, corrections, inspections, payroll, schedules, among others. Everything is stored digitally.
What do you dislike most about this product?
A little expensive the plans, but with the efficiency in your work, you will want to renew it again.
What recommendations would you give to someone considering this product?
One of the best software we have used in our company, great utility and performance with UKG. I love the option where employees have access to their information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Natalie N.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
User friendly as admin and employee
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Better cost than large competitors. Many costs are per module which seems odd but if your org has other software for different functions (ie-ATS/recruiting or general ledger), then you aren't paying for something you don't need or use. Reporting is great and can be learned; not IT skills needed.
What is your favorite aspect of this product?
User friendly.
What do you dislike most about this product?
While they do improve the product and rollout new functionality, sometimes we wish they'd improve on some bugs identified instead.
What recommendations would you give to someone considering this product?
Get references in your industry and functional role to see if it's the best fit.
Pros
- Reliable
- Enables Productivity
- Respectful
- Altruistic
Nancy M.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jun 2022
Customization is unique &exceptional, BI is robust
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Level of support and the free exceptional traiing
What is your favorite aspect of this product?
Core, platform configurability and onboarding
What do you dislike most about this product?
recruiting not changing and adapting as quickly as other products
What recommendations would you give to someone considering this product?
Consider the customization of the product, the robust reporting capability and respect given to their customers.
Pros
- Continually Improving Product
- Unique Features
- Effective Service
- Inspires Innovation
