What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Altruistic
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.3
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.1
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Talent Management
Translation missing: en.product_page.ratings.score 7.9
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.4
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UKG Pro Reviews
Eric S.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Fantastic product with great support
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro is a customizable product that is always implementing new features and modules. This has allowed us to grow with the organization without our team and headcount growing.
What is your favorite aspect of this product?
The software has allowed us to take control of our data and processes. We have automated countless processes while also improving our data integrity. We will be able to use the software to implement newer features every single quarter to help our business grow.
What do you dislike most about this product?
While new features are released on a regular basis, there is lower hanging fruit on features customers have asked for years to have.
What recommendations would you give to someone considering this product?
This product and UKG as a company is by far my favorite software/vendor to work with. They really do believe in the true relationship between customer and vendor to make sure people have what they need to work efficiently.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jimmy W.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Good UI and Integration Capabilities
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Training and Documentation, Integration Support
What is your favorite aspect of this product?
Integration Support
What do you dislike most about this product?
Disparate Support
What recommendations would you give to someone considering this product?
Centralize Support
Pros
- Respectful
- Efficient Service
- Effective Service
- Caring
Philippe K.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Excellent integrated product.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Integrated system. Easy to program and maintain.
What is your favorite aspect of this product?
Integration & ease of use.
What do you dislike most about this product?
None. Enjoy the system.
What recommendations would you give to someone considering this product?
Give it a serious look when searching for an integrated system.
Pros
- Helps Innovate
- Reliable
- Caring
- Saves Time
