What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Altruistic
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Payroll
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Workforce Management - Enterprise
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Talent Management
Translation missing: en.product_page.ratings.score 7.9
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.4
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UKG Pro Reviews
Adolfo V.
- Role: Operations
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
We keep your personnel management up to date
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
We use the software in the human resources department to keep up to date all the management of our employees. From their schedules, shifts and hours worked, to their attendance and work performance. All in an easy to use system, with a clean interface, which allows us to be much more organized.
What is your favorite aspect of this product?
Allows you to keep track of each shift of the workday, being able to establish the workers by shifts, absences and the ability to find replacements for future shifts. It has a system where we can monitor and supervise the daily time worked online, as well as the attendance and absences of workers. All the management of time control is very easy to configure according to the shifts and the hours to be worked in each one. It has a very complete time and attendance management, to keep track of the employee's daily performance and order. Allows the supervision of time online, as well as the supervision of absences and permissions.
What do you dislike most about this product?
I would like to be able to configure the same shifts to different time zones, as we have workers located in several cities that have different time zones. Setting up the program to suit our needs, schedules, shifts and number of employees took time; a more automatic system would be perfect. The program needs a more efficient search engine, so that we can search and find employee profiles without so much delay.
What recommendations would you give to someone considering this product?
We can recommend this software to all companies, especially to those who work with different shifts, because the organization and assistance offered to carry all the management, is invaluable and quality. Undoubtedly we work much better since we have UKG Pro.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Kristjan E.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
UKG pro services are amazing.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro has allowed our company to do additional with our hr info in an exceedingly more realistic timeframe. The top user expertise has increased the usage of our hour applications in comparison to the past. The time period information together with reports and dashboards is more aligned with our different systems.The ability for workers to be ready to navigate seamlessly and manage their information is created an impact. The benefit of use with the Core hr applications has made an excellent impact on our employees.
What is your favorite aspect of this product?
I love UKG because there are such a big amount of functions wrapped into the program. You’ll find former/current employees, see your pay deposits, analyze your PTO, use the recruiting gateway, onboarding gateway, so much. It’s completely a one stop shop! Everything is additionally terribly organized and straightforward to search out totally different components.
What do you dislike most about this product?
With my current organization, we’ve separate entities that operate autonomusly, and that we struggle to accommodate all of our needs. Additionally, the corporate is putting plenty of effort into new R&D, however there’s no specialize in the native products. There are quite a few limitations within the Talent and Compensation module.
What recommendations would you give to someone considering this product?
If you think about UKG Pro, I’d raise the hard queries and find below the ‘hood of the car’. For a corporation with a global workforce and freelance processes, terribly specific and distinctive business requirements, I’d source multiple choices to compare. Whereas the client service expertise is good, there are still some internal problems with customer service when managing specific modules.
Pros
- Continually Improving Product
- Performance Enhancing
- Client Friendly Policies
- Client's Interest First
Gerard M.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing