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What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Performance Management
Position Management
Talent Management
Learning and Development
Time and Attendance
Talent Acquisition
Benefits Administration
Workforce Planning
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.3
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.0
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Talent Management
Translation missing: en.product_page.ratings.score 7.7
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.4
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UKG Pro Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2197513/original/2197513.jpg?1719263647)
Jessica B.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Easy to use and great features!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Great customer service, a community that users can access to speak with others using the product to get ideas to help improve processes, and a system that helps make daily, monthly, and yearly tasks a lot easier to complete.
What is your favorite aspect of this product?
The time it saves on completing everyday HR tasks.
What do you dislike most about this product?
We wish that the Time system that we are using has more capabilities.
What recommendations would you give to someone considering this product?
Talk with others using the platform and ask questions. UKG usually has the solution to the needs of those looking for a new HRIS.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
Anubhuti D.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
It is easy to use. Have learnt a No COMPLAINTS
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Great Training Material
What is your favorite aspect of this product?
UKG Community and Business Intelligence
What do you dislike most about this product?
Sometimes it lags a LOT.
What recommendations would you give to someone considering this product?
Its great by fat, but would recommend to better the interface of teh application so its more pleasing and easy to work with!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ranjan S.
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Efficient HR management solution
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
HR ans workforce management comprehensiveness
What is your favorite aspect of this product?
Depth of functionalities
What do you dislike most about this product?
Scalability is a issue
What recommendations would you give to someone considering this product?
Consider the level of support and training available before joining hands
Pros
- Continually Improving Product
- Performance Enhancing
- Caring
- Saves Time
Cons
- Less Respectful
- Leverages Incumbent Status
- Less Effective Service