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Vertafore

Vertafore ImageRight

Composite Score

7.0 /10

CX Score

6.9 /10

5 Reviews Write a Review

What is Vertafore ImageRight?

For over two decades ImageRight has revolutionized the insurance market by automating and streamlining key processes, including quoting, underwriting, renewal, endorsement and claims.

Company Details

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Vertafore ImageRight Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vertafore ImageRight?

0% Negative

21% Neutral

79% Positive

Pros

Helps Innovate
Performance Enhancing
Client's Interest First
Generous Negotitation

Feature Ratings

Average 83

Risk and Fraud Assessment

Compliance Management

Audit Management

Analytics and Reporting

Case Management

Collaboration

Adjudication Process

Document Management

Policy Management

Workflow Management

Claims Management

Vendor Capability Ratings

Average 84

Ease of Customization

Ease of Data Integration

Vendor Support

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Vertafore ImageRight Reviews

Role: Industry Specific Role
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2023

This software has been effective and useful

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sharma Y.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Considerable Claim Management Platform.

Likeliness to Recommend

9 /10

What differentiates Vertafore ImageRight from other similar products?

Vertafore gets value for all the insurance claims and businesses are able to relate well with the companies available..

What is your favorite aspect of this product?

Vertafore has better record keeping options that increases the credibility if the company.

What do you dislike most about this product?

Vertafore is powerful in controlling yeh financial credibility of different companies through insurance support.

What recommendations would you give to someone considering this product?

Vertafore is quality and fruitful insurance claim managing platform.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

hasan H.

Role: Sales Marketing
Industry: Technology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Mar 2022

Easy to learn but outdated

Likeliness to Recommend

5 /10

What differentiates Vertafore ImageRight from other similar products?

This tool makes things easier but needs more refining Notes features are very helpful

What is your favorite aspect of this product?

it gives you multiple support formats.

What do you dislike most about this product?

there are so many clicks to get anywhere and The system goes down a lot

What recommendations would you give to someone considering this product?

it is a great tool but not proper for this century

Pros

Helps Innovate
Performance Enhancing
Client's Interest First
Generous Negotitation

Cons

Less Productive
Less Caring
Less Fair

Latest Research

Vertafore ImageRight

What is Vertafore ImageRight?

Company Details

Need Assistance?

Vertafore ImageRight Ratings

82 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Vertafore ImageRight?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Compliance Management Includes compliance controls, compliance rules engine, and compliance monitoring.

Audit Management Includes data security, audit reports, and revision control.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Case Management The solution provides the ability to create, manage, annotate, route and close service (or other cases). Claims resolution tracking.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Adjudication Process Includes reporting, argumentation, and legal reasoning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Claims Management Includes claims processing, eligibility verification, paper claims mailing, claims denials management, and electronic claims submission.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vertafore ImageRight Reviews

This software has been effective and useful

Likeliness to Recommend

Pros

Sharma Y.

Considerable Claim Management Platform.

Likeliness to Recommend

Pros

hasan H.

Easy to learn but outdated

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Risk and Fraud Assessment

Compliance Management

Audit Management

Analytics and Reporting

Case Management

Collaboration

Adjudication Process

Document Management

Policy Management

Workflow Management

Claims Management

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Vendor Support

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training