What is Vortal?
VORTAL is an international leading eSourcing and eProcurement platform for the public and private sector, which connects thousands of buyers with an international network of qualified suppliers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceVortal Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Vortal.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Vortal?
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Community Support
Auction Management
Communications
Workflow Management
Catalog Management
Market Assessment
Procurement Management
Contract Management
Supplier Management
Spend Analysis
ERFx
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Implementation
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Vortal Reviews
Djabanor A.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
It open doors to new connections
Likeliness to Recommend
What differentiates Vortal from other similar products?
Its platform is implemented in more than 3.000 public entities which allow organizations to be aligned with the new EU Public Procurement Directives.
What is your favorite aspect of this product?
It provides us with full traceability of transactions by using communications & database encryption and time stamping. It is fully compatible with a wide range of international frameworks including PEPPOL.
What do you dislike most about this product?
It is pricey in terms of maintenance.
What recommendations would you give to someone considering this product?
Vortal platform is very advantageous to organisations procurement workflow since it is implemented in more than 3.000 public entities and that could very handy. I would recommend this product for this reason.
Pros
- Efficient Service
- Respectful
- Altruistic
- Helps Innovate
ELLA L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Vortal For Business
Likeliness to Recommend
What differentiates Vortal from other similar products?
The platform is well structured and easy to use.
What is your favorite aspect of this product?
Connects suppliers and companies. The patform allows fast and efficient procurement and tendering. This platform is amazing for finding business opportunities and helps to present proposals to present. The platforms allows buyers to directly invite companies. Allows processing of invoices. Requisition management.
What do you dislike most about this product?
There is nothing to dislike about Vortal.
What recommendations would you give to someone considering this product?
I highly recommend Vortal for e-procurement and e-sourcing to help connect suppliers and companies.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Nathalie A.
- Role: Vendor Management
- Industry: Insurance
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2020
Fácil uso, personalizable, oportunidad crecimiento
Likeliness to Recommend
What differentiates Vortal from other similar products?
Servicio al cliente de calidad, el equipo de Vortal se preocupa muchísimo por la satisfacción del cliente. La herramienta es de fácil uso, y personalizable. Tiene muchas oportunidades de mejora, y generan desarrollos a satisfacción del cliente.
What is your favorite aspect of this product?
Respuesta rápida de Vortal para proveedores y compradores
What do you dislike most about this product?
Tuvimos muchos problemas con la configuración de usuarios y la respuesta del equipo de soporte telefónico. Dichos problemas han ido mejorando durante la prestación del servicio, actualmente ya no contamos con problemas recurrentes de ese tipo.
What recommendations would you give to someone considering this product?
Mi recomendación sería evaluar la relación costo - efectividad de la herramienta. Adicional a ello, se puede ver que la herramienta puede desarrollar muchas funcionalidades a medida de cada cliente, sin que ello represente costos adicionales.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy