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What is Whereby?
Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
88 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Whereby?
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Screen Share
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Audio Controls
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of Data Integration
Vendor Support
Whereby Reviews
Małgorzata K.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Video conferencing for everyone.
Likeliness to Recommend
What differentiates Whereby from other similar products?
It's very simple but has a lot of customization options. Also the waiting room feature is distinguishable.
What is your favorite aspect of this product?
My favorite feature of the product is that even though the participants in my meetings usually don't know Whereby, they already know how to navigate it after a while.
What do you dislike most about this product?
There are sometimes problems connecting to the server and difficulties with audio settings.
What recommendations would you give to someone considering this product?
It's a great product for a small, dynamic team.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Appreciates Incumbent Status
Seth H.
- Role: C-Level
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2023
Better than Zoom and no software or apps needed
Likeliness to Recommend
What differentiates Whereby from other similar products?
Whereby is fantastic because it's easy and clean. No apps or programs to use, it works in browser.
What is your favorite aspect of this product?
The ease of use for users is incredible.
What do you dislike most about this product?
Cost options were not varied and affordable at first but now it's very affordable compared to zoom
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Unique Features
Cons
- Leverages Incumbent Status
Olivia W.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2023
Works best for team meetings and group training
Likeliness to Recommend
What differentiates Whereby from other similar products?
My team has greatly benefited from Whereby’s Brower-based functionality. It means that anyone who needs to join a meeting or training doesn’t have to install the application since they only need to click on a link and are good to go. This feature is missing in most of the other video conferencing tools we’ve previously used.
What is your favorite aspect of this product?
What has made me stick to Whereby is its user-friendly layout. Team members and clients who don’t use it so often aren’t forced to install it in their devices since they can gain access to conferences through a shared link. I also appreciate the fact that I can easily embed conferences into our company website. This has gone a long way in marketing our brand.
What do you dislike most about this product?
Delays and choppiness are pretty common in Whereby and this is a complete turn off for me. Even if the software is super easy to use, its video and audio quality is wanting. Though this isn’t an every-day problem, I’ve had embarrassing moments with important clients due to low-quality video/audio output.
What recommendations would you give to someone considering this product?
It is a recommendable software for anyone seeking a simplified video conferencing tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
