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What is Whereby?
Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
88 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Whereby?
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Screen Share
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Audio Controls
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of Data Integration
Vendor Support
Whereby Reviews
Alice H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
An ideal tool
Likeliness to Recommend
What differentiates Whereby from other similar products?
It is a videoconferencing tool, it is an easy way to keep in touch, you can hold meetings for up to 12 participants without any problem, it is very easy to enter the room with a click from an email or text message, it is extremely intuitive, it works beautifully in a browser, there is also a recording function with the ability to share from different sources, it has allowed us to send a link via email with some instructions, it is a smooth and clean experience with ideal functions for the product.
What is your favorite aspect of this product?
It is very convenient for users who are not that tech savvy, the user interface is really friendly and easy to use, the image clarity is excellent and the on-screen controls are easy to operate, I also like the sharing features that allow me to share YouTube videos, Google files among others, communication is stable with high quality, you can also customize your meeting rooms with your corporate image, I also like the ability to see and hear all the people in the room, simplicity is the greatest strength of this software.
What do you dislike most about this product?
This platform is perfect for us, there is always room to improve technological problems, but I consider that this tool has very few errors and every day it improves, we are very impressed with the few problems that this platform presents.
What recommendations would you give to someone considering this product?
We recommend that people use the Google Chrome browser whenever possible, it is the best way to use this software, in this way its performance will be optimal.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Client Friendly Policies
