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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Preeti A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Making Shop-Store Management Easier For Everyone.

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Intuitiveness, Implementation and Efficiency of WooCommerce differentiate it from other similar products. It's really a mobile platform which anybody can start using and can setup it's E-commerce store online!

What is your favorite aspect of this product?

I really love the way we can customize our products easily in a mobile way, there are a lot of integrations available which makes it even more easier to use..

What do you dislike most about this product?

There are few features which can be improved such as the user interface of the official WooCommerce plugin for WordPress, Store management option can be made more clear and Options in Mobile Application should be increased for more mobile Store-Management.

What recommendations would you give to someone considering this product?

WooCommerce is on of the best platform to start with E-commerce without investing much of your time, efforts and cost most importantly. Anyone who is having low-budget and in need of fantastic features can start using WooCommerce.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic E-commerce Store Setting Up Tool!

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

Mobility and simple to use layout design makes it different from others. It's less costlier e-commerce option as according to other in-market options and it really worths investment.

What is your favorite aspect of this product?

We can easily manage products on our store in mobile ways and even it's more secure, safe and easy to use. I really love the various useful features provided by the WooCommerce.

What do you dislike most about this product?

I dislike the limitations over the product catalogue designs, we can't edit it much. There should be more customisation options available.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amin L.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

woocommerce puts you on track in days

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

flexibility and innovation

What is your favorite aspect of this product?

integration

What do you dislike most about this product?

enterprise options are missing

What recommendations would you give to someone considering this product?

always start your e-commerce with woocommerce before you consider any other program

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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