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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Rishi B.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

WooCommerce = WordPress + Online Store

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

At our organization, we use open source WordPress for almost all our websites. WooCommerce is almost indispensable to add eCommerce features to WordPress. Nothing comes close to WooCommerce.

What is your favorite aspect of this product?

It is difficult to pinpoint a favorite aspect given there are so many that I cherish. Still one of the favorite aspects that come to my mind right now is showcasing products in a modular way: Bestsellers, Top-Rated, New Products, On-Sale Products, products from specific categories, or Hand-Picked Products to any page or post on website.

What do you dislike most about this product?

There is always a room for improvement. Given how much they are offering on free plan, and how innovative the entire team is when it comes to adding new features, I have nothing to dislike.

What recommendations would you give to someone considering this product?

Start with their free plugin. As per your requirement, choose which product of their you intend to go for a paid license/subscription.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oferi G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

WooCommerce Review

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

What makes WooCommerce different is that it is Open Source and highly customizable

What is your favorite aspect of this product?

The software makes it easy for businesses to reach more customers It is customizable to suit business environment

What do you dislike most about this product?

Using WooCommerce has been great and issues

What recommendations would you give to someone considering this product?

I recommend WooCommerce for its effectiveness when it comes to handling matters eCommerce. I love that it is customizable

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Hilsol M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Coordinated Approach for Business E-commerce

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

WooCommerce has excellent shopping cart managing capacity for firms.

What is your favorite aspect of this product?

WooCommerce outlined excellent retargeting capabilities for smooth e-commerce

What do you dislike most about this product?

WooCommerce has meet the requests from clients without challenges

What recommendations would you give to someone considering this product?

WooCommerce delivers suitable online sales, with extensive approach for business clarity

Pros

  • Continually Improving Product
  • Effective Service
  • Respectful
  • Client Friendly Policies

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