What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Reliable
- Fair
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Payment Processing
Order Management
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
WooCommerce Reviews
Giordano de Jesus G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Woocommerce: Online store configuration
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
We have relied on WooCommerce as an important component of the online store creation process for e-commerce clients. WooCommerce is a popular platform that is ideal for beginner online retailers. Previously, only a professional web developer had the ability to create an e-commerce website, but with the release of WooCommerce with WordPress, anyone can create an online store and sell it to millions of potential customers available online. The utility of using WooCommerce in our business is great because it has all the necessary components to facilitate our expansion.
What is your favorite aspect of this product?
The WooCommerce order management system is also a great tool to help store administrators process and fulfill orders. We can integrate any payment gateway system into WooCommerce checkout to collect payments from our customers. We can manage our inventory and product inventory, and we can set up different shipping methods for different shipping areas. WooCommerce allows us to create an online store by listing our products and their categories along with product attributes and options.
What do you dislike most about this product?
The free version of WooCommerce does not have pdf invoices and packing slip feature, which should be there by default. The availability of pre-made store templates is also less, forcing the store administrator to choose premium themes. When uploading products that have too many variations and separate images for each variation, WooCommerce slows down in processing.
What recommendations would you give to someone considering this product?
WooCommerce has all the features a business needs to get up and running, but it lacks design flexibility when it comes to scaling your business. Considering the market trend, now many people want to create an online store to sell their products, WooCommerce solves this problem effectively. WooCommerce is the go-to platform if you want to start your own online store without spending too much on website development.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Cesar M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2022
Woocommerce improves your online store
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Woocommerce is used in our small business to manage our scope of sales and to obtain a greater reach with customers we often serve by this way, a very usable tool due to its ease of use which allows us to keep our online store updated in a fairly simple way. It adapts perfectly with our website and is a free solution to start using instantly.
What is your favorite aspect of this product?
Inventory management becomes much easier since we use Woocommerce which gives us a great advantage with respect to the products that may be ending in our stock, its integration with Wordpress makes it very adaptable and easy to use, taking into account that through it our workers can understand them easily. The sales reports keep us aware of each of the operations of the company while maintaining the security of our operations.
What do you dislike most about this product?
The base of the tool is free, however it is required to purchase many integrations that are required to get the most out of the platform. Although the information in the reports is quite good we would love to have more detailed reports such as customer characteristics according to products, or to be able to have sales graphs according to a condition. Although it is simple to use, we would like a renovation in its interface, it was left in the past.
What recommendations would you give to someone considering this product?
Woocommerce is a cutting-edge solution for those companies that need to improve their performance in the area of online sales, providing many options to capture the attention of new customers supporting the business economy. The fact that it is free is already a great option for anyone who wants to give it a try. It is one of the best options on the Internet to control and improve your virtual store keeping order in every step of the sales process.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2022
Quite easy to use at least for the basic set up.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy