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WooCommerce Logo Award Winner Product Badge
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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Carlos David M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The best WordPress plugin

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

The fact that is completely free, and the wide variety of features it provides.

What is your favorite aspect of this product?

The WooCommerce Hooks were definitely a game changer for us as in every business we needed unique functionalities and the fact that whenever we needed to perform a specific action at a specific point there was already a hook we could use to do so really helped us succeed with what we delivered to our customers.

What do you dislike most about this product?

WooCommerce is not easy to learn, there are hundreds of options, and their administration user interface is not pretty for inexpert WordPress professionals but the value it provides totally overcomes that part.

What recommendations would you give to someone considering this product?

If you are on a budget and need a solution to create a free online store WooCommerce is the tool for you, but keep in mind that mild technical knowledge and lots of customization will be required for advanced technical tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alejo J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Woocommerce: The best plugin for e-commerce

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

With this WordPress plugin that offers us a platform to create fully customizable and configurable online stores, this means that you can add to your online store all the features you need and provide the best user experience to your customers, Woocommerce is a fairly easy platform compared to others (prestashop, magenta), if you already know how WordPress works your experience here will be very simple.

What is your favorite aspect of this product?

One of the biggest advantages that shows us Woocommerce is its large community of developers (one of the largest in the world) this means that for any functionality you need there is already a free plugins or one of little monetary value, It is easy to configure, easy to customize the design and overall look of the website. Very inexpensive compared to most of the competition.

What do you dislike most about this product?

Due to the amount of plugin on the page many times it is slow, A long and lengthy process to add new products with multiple sizes. And an improvement in security because WordPress is always in the crosshairs of cyber attacks, it becomes confusing for beginners to have to use Woocommerce in conjunction with WordPress, such as building a product menu.

What recommendations would you give to someone considering this product?

Woocommerce became one of the most popular e-commerce for a reason. It works very well can be customized in seemingly unlimited ways, It is recommended thanks to a wide range of styles in the library, excellent documentation and technical support. It is ideal if you want to create an e-commerce store. It does not require coding experience, so it is ideal for beginners who have some experience in hosting websites.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Nelly C.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Dynamic Platform for E-commerce Support

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

WooCommerce ensures global business transactions and payments are well recorded.

What is your favorite aspect of this product?

WooCommerce is stable and it coordinates various roles.

What do you dislike most about this product?

WooCommerce creates a sustainable avenue for conducting universal transactions..

What recommendations would you give to someone considering this product?

WooCommerce is resourceful in enriching firms with global business operations.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular WooCommerce Comparisons

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