What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWooCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WooCommerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Reliable
- Fair
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Payment Processing
Order Management
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
WooCommerce Reviews
Carlos David M.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
The best WordPress plugin
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
The fact that is completely free, and the wide variety of features it provides.
What is your favorite aspect of this product?
The WooCommerce Hooks were definitely a game changer for us as in every business we needed unique functionalities and the fact that whenever we needed to perform a specific action at a specific point there was already a hook we could use to do so really helped us succeed with what we delivered to our customers.
What do you dislike most about this product?
WooCommerce is not easy to learn, there are hundreds of options, and their administration user interface is not pretty for inexpert WordPress professionals but the value it provides totally overcomes that part.
What recommendations would you give to someone considering this product?
If you are on a budget and need a solution to create a free online store WooCommerce is the tool for you, but keep in mind that mild technical knowledge and lots of customization will be required for advanced technical tasks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alejo J.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Woocommerce: The best plugin for e-commerce
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
With this WordPress plugin that offers us a platform to create fully customizable and configurable online stores, this means that you can add to your online store all the features you need and provide the best user experience to your customers, Woocommerce is a fairly easy platform compared to others (prestashop, magenta), if you already know how WordPress works your experience here will be very simple.
What is your favorite aspect of this product?
One of the biggest advantages that shows us Woocommerce is its large community of developers (one of the largest in the world) this means that for any functionality you need there is already a free plugins or one of little monetary value, It is easy to configure, easy to customize the design and overall look of the website. Very inexpensive compared to most of the competition.
What do you dislike most about this product?
Due to the amount of plugin on the page many times it is slow, A long and lengthy process to add new products with multiple sizes. And an improvement in security because WordPress is always in the crosshairs of cyber attacks, it becomes confusing for beginners to have to use Woocommerce in conjunction with WordPress, such as building a product menu.
What recommendations would you give to someone considering this product?
Woocommerce became one of the most popular e-commerce for a reason. It works very well can be customized in seemingly unlimited ways, It is recommended thanks to a wide range of styles in the library, excellent documentation and technical support. It is ideal if you want to create an e-commerce store. It does not require coding experience, so it is ideal for beginners who have some experience in hosting websites.
Pros
- Reliable
- Unique Features
- Efficient Service
- Inspires Innovation
Nelly C.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Dynamic Platform for E-commerce Support
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
WooCommerce ensures global business transactions and payments are well recorded.
What is your favorite aspect of this product?
WooCommerce is stable and it coordinates various roles.
What do you dislike most about this product?
WooCommerce creates a sustainable avenue for conducting universal transactions..
What recommendations would you give to someone considering this product?
WooCommerce is resourceful in enriching firms with global business operations.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features