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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Amiya D.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

It will undoubtedly boost your company's sales

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

I like the digital features that allow purchasers to obtain their downloading access nearly immediately when their transaction is completed by Online payment. For marketing events, the discount functions are quite handy. The flexibility to interface third-party tools such as MailChimp, allowing all clients' details to be directly inserted into the MailChimp database, is really the best feature.

What is your favorite aspect of this product?

WooCommerce is critical to our company's success. It's our primary sales platform. This will not be an exaggeration to declare that it'd be difficult to manage our digital shopping without WooCommerce.

What do you dislike most about this product?

Unfortunately, because it's free, absolutely not everything would be entirely free. WooCommerce offers certain premium add-ons for particular bells and whistles, and some costly extensions are provided by 3rd party developers.

What recommendations would you give to someone considering this product?

If implemented appropriately, WooCommerce will undoubtedly boost your company's sales and revenue. It'll assist you in automating, structuring, and improving your organization at all stages.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Mughal E.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great plugin for woocommerce for having ecomm web

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

Its very easy to be use which makes it ideal for any start-up to choose woocommecre than any other platform - And it is a plugin for Wordpress which makes it ideal for businesses to use it

What is your favorite aspect of this product?

The payment method as such as PayPal and Stripe is the best feature of the product - which helps small businesses to establish payment methods online very easily

What do you dislike most about this product?

Limited customization within woocommerce restricts features unless you buy add ons from third party providers.

What recommendations would you give to someone considering this product?

I would highly recommend this product as it helps businesses to set up a small e-commerce website very easily, helps in uploading products, managing warehouse essentials, post products and sell. It has a mobile app too which allows users to view the products sold via mobile app.

Pros

  • Enables Productivity
  • Reliable
  • Effective Service
  • Caring

Parwinder K.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Best eCommerce Platform for the Startup Business

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

1) WooCommerce is an Open Source Platform, so it gives more credibility to achieve goals at different levels. 2) WooCommerce is the only platform that provides free to use for startup businesses. 3) Unlike Squarespace and some other tools, WooCommerce provides a facility to customize the core files. 4) Set up WooCommerece, add product catalogue, payment methods, and manage your orders very easy to handle.

What is your favorite aspect of this product?

The most favourite aspect of WooCommerce is this is a free platform. You can use WooCommerce with WordPress. You are able to add single products, downloadable products, and Variable products. Set up shipping methods according to states and country is very easy to use. Managing your orders, customer reviews, and managing your profile at the customer end is so user friendly.

What do you dislike most about this product?

Although WooCommerce is a very good platform as nothing is perfect in this world so WooCommerce also has some cons. 1) The biggest cons of WooCommerce is it's still a plugin which used only on WordPress. 2) WooCommerce is free to download and install but it has some paid extensions. 3) As WooCommerce is an Open Source Platform. So, your website can be at hacking risk.

What recommendations would you give to someone considering this product?

WooCommerce still has 1 or 2 cons but the benefits WooCommerce is offering is more than enough you can ask. Cons can be ignored in front of Benefits. So, I would definitely recommend 100% WooCommerce to all users for an eCommerce platform.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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