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WooCommerce Logo Award Winner Product Badge
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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Anubhav A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

A Powerful eCommerce Platform for WordPress

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

WooCommerce is a plugin that can be added to an existing WordPress site. It enables users to add eCommerce functionality to their site, including the ability to create and manage products, process payments, and track orders. WooCommerce is free and open source, and it has a large and active community of users and developers.

What is your favorite aspect of this product?

There are a lot of great things about WooCommerce, but one of my favorite aspects is the huge ecosystem of extensions and plugins that are available. This allows you to add almost any functionality you need to your store, without having to write any code.

What do you dislike most about this product?

There can be a lot of tweaking and configuring required to get a store running the way you want it. Additionally, WooCommerce can be quite resource-intensive, so you need a good hosting plan with plenty of storage and bandwidth if you want to run a large store.

What recommendations would you give to someone considering this product?

If you're considering WooCommerce, we would recommend reviewing the features and pricing to see if it's the right solution for you. We would also recommend reading the WooCommerce documentation and watching some of the WooCommerce tutorial videos.

Pros

  • Reliable
  • Friendly Negotiation
  • Continually Improving Product
  • Performance Enhancing

Larissa M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy and Free Platform to begin your Online Shop

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

WooCommerce requires no programming experience, as it is not difficult to use for everybody and empowers them to set up their web-based store and make them ready in a brief that's it in a nutshell. It is reasonable for a wide scope of deals applications. It empowers you to deal with a scope of undertakings all the while, like memberships, and track shipments and deals orders effectively and rapidly. You will know the exact thing that happens to your deals whenever.

What is your favorite aspect of this product?

It's an incredible apparatus for private companies and new businesses hoping to break into the internet business market, and it's allowed to utilize. It's an extraordinary device for private companies and new businesses hoping to break into the online business market.

What do you dislike most about this product?

Each time you customize a layout and duplicate over the default WooCommerce templates, and afterward, WooCommerce updates those documents, you should physically go through and make the updates. It's extremely dreary and irritating, and keeping in mind that I get why, couldn't this cycle be more similar to GitHub when two individuals are dealing with various documents? Additionally, documentation isn't clear for the normal client.

What recommendations would you give to someone considering this product?

In WooCommerce If you're not a developer, setting up WooCommerce on a custom WordPress website may be somewhat precarious. However, assuming you have zero technical skills, you can follow basic instructional exercises on establishment and arrangement. WooCommerce is all over and a lot of individuals have comparative issues so observing responses will not be hard.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Caring

Sophie C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A private, safe and free e-commerce website

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

It helps you to increase engagement, build loyalty, improve SEO, and get more sales with social proof. It is very quick to install and intuitive. It turns your website into a powerful online store. It gives a manual reminder e-mail. Review forms for customers allow a quick review and also offers discount in exchange of reviews.

What is your favorite aspect of this product?

It is great for those users who prefer word press. The payment gateways are good and process is easy. It is good platform for your online store. It is open source and highly customizable. It is integrated with so many apps. It has an active community of developers.

What do you dislike most about this product?

It doesn’t always work very well with WordPress. It requires knowledge and proficiency of WordPress. WooCommerce plugin is free but it costs high for developing, maintenance and hosting. Start is free but you have to purchase a lot of features. Sales tax management is good. Interface is easy but needs to be improved.

What recommendations would you give to someone considering this product?

I would recommend it as it is in 40 languages and installed by more than 50,000 stores. It is used to build multiple sites. The price is very good for small businesses.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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