What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Reliable
- Fair
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Payment Processing
Order Management
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
WooCommerce Reviews
Debu D.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Woocommerce is best plugin for e-commerce store
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
I cannot find any similar products like WooCommerce. But yes recently use Prestashop for setup our clint online store some of features are similar but woocommerce is just a plugin for Word press CMS and Prestashop is another CMS don't have any link between both of them.
What is your favorite aspect of this product?
Woocommerce is really great plugin for make online store website using Word press. This plugin comes with all those essential feature required for make a e-commerce store. Also this plugin is free to use but some paid features are also available. But all those basic things we can easily do with it. Add to cart,checkout,billing,shop all those pages automatically generate all those things are save our lots of working efforts. All those things are my favorite aspect of woocommerce.
What do you dislike most about this product?
Sorry to say that this plugin fulfil my all expectations so for this reason i can’t dislike any thing about Woocommerce.
What recommendations would you give to someone considering this product?
If someone want to take their business online and want to sold their products online no matter product or service is digital or physical we can easily accept online order and also online payments. I always recommended woocommerce who actually finding for an e-commerce best solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Muhammad S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
The best open source tool for Ecommerce
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
WooCommerce is really helping us with numerous features that we never had before, REST API, open-source development, full control over content to order management, including all analytics, payment processing, custom AJAX endpoints etc.
What is your favorite aspect of this product?
A. Analytics & Reporting B. Catalogue Management C. Easy Customization D. Friendly user interface E. Cost-effective/Open source
What do you dislike most about this product?
A. Reliability issues B. Data security concerns C. Integration/Sync issues D. Selected Features
What recommendations would you give to someone considering this product?
Certainly, recommended to all, as it has no limits, open-source/cost-effective, reliable, and helping innovations.
Pros
- Efficient Service
- Continually Improving Product
- Enables Productivity
- Trustworthy
Kanstantsin M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Jun 2021
Slow and not many features for a heavy retailer.
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Very good solution for a small retail shop, restaurant etc
What is your favorite aspect of this product?
Open code and plenty possibilities to customize
What do you dislike most about this product?
Not many necessary features at the very beginning
What recommendations would you give to someone considering this product?
Good start for a online store
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Fair
Cons
- Less Efficient Service
- Less Effective Service
