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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Diego N.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Robust, modular online store solution

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

It's easy enough if you know a bit of programming to create scripts to add or remove features. Also, there is a vast library of add-ons that pretty much cover most possible customization needs one can have. Both Wordpress and Woocommerce are also very easy to install and setup, making this combo a very good option for small businesses that want to go online.

What is your favorite aspect of this product?

The thing I like the most is how I only really need to set it up once and then I can focus on the store part of the business.

What do you dislike most about this product?

My pet peeve with Woocommerce is how it adds to FTB (First Time Bite) for the whole Wordpress deployment. Jus by having it enabled, the whole site becomes a bit slower to respond to requests by the client's browser. This can be mitigated with a separate hosting solution and a subdomain but it's not optimal and may be cost prohibiting for smaller businesses.

What recommendations would you give to someone considering this product?

If you need an online store pronto, lack knowledge of programming, then Wordpress + Woocommerce is a very good and fast way to get your foot on the door.

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Slower Product Innovation
  • Vendor's Interest First

Goral G.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Fantastic product with Ease of Understanding

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

Ease of Understanding and easily configurable

What is your favorite aspect of this product?

Product management, order management and reports

What do you dislike most about this product?

All is good, however it works well with Wordpress only

What recommendations would you give to someone considering this product?

Try to develop it with other technologies as well

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Ghanshyam T.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Best CMS to build online ecommerce store

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

Free CMS so any client use without any membership price Woocoomerce provide 1 click setup on WordPress with eCommerce, we can use any other WordPress functionality

What is your favorite aspect of this product?

1 Click installation Easy to setup CMS with blog features

What do you dislike most about this product?

Security in wordpress Manually update required Sales Coupon

What recommendations would you give to someone considering this product?

Free CMS Any functionality used with WordPress Easy to manage products Payment method ready to use Content Subscription

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Cons

  • Less Productive

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