What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Muheet I.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Designing new websites for my clients.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The main difference is that Wordpress contains better tools to boost website creation, plus it has greater compatibility with more pre-designed themes, which ensures that we create websites with varied designs for our cleints. Wordpress also has better data storage, which is much more secure than other platforms.
What is your favorite aspect of this product?
I really liked the compatibility and acceess that the Plugin store has, this allows for adding more essential funtions for the operation of websites and allows for adding additional functions to the Wordpress tool. Wordpress stores backups every minute, which guarantees that all changes generated in the entire website are saved. Wordpress allows you to more easily manage sections of a website, adding blog entries, new pages, new list of team members and much more.
What do you dislike most about this product?
The Wordpress tool blocks user access if a malicious file is detected in the database, and you will not be able to access the tool until you reset it to factory settings. Sometimes changes to a website are not visible instantly, and for this you have to clear the cache stored in the tool, to see the changes in real time.
What recommendations would you give to someone considering this product?
I recommend properly scanning each file you upload to the Wordpress website database, since if a malicious file gets in, the only way to remove it is by resetting the entire database and deleting all the files.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Santosh K.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
Simplified website creation and management !
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com has numerous differentiators like customised plugins and resource utilization with customised themes. The intuitive interface of the platform is just so appealing that we do not have to encounter any issue. It is available from free to premium version. The hosting is full of compliance and quite secure. It has built in community features with advance personalised themes and strong engagement with users
What is your favorite aspect of this product?
It is easy to use and quite savvy for beginners and does not require in depth technical training to understand the features and functions. Managing a website with Wordpress.com is not difficult at all and easy to navigate and use in any business environment. The built in community features enables the fostering of connections and helps in bringing in creative expression in website creation and management end to end.
What do you dislike most about this product?
No dislikes at all
What recommendations would you give to someone considering this product?
Assess your business requirements first and then explore themes as per basic requirement. Engaging with the community is must and it is suggested to start ahead with free features initially and then slowly build upon with the upgrades and other premium versions
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Elvis C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
An intuitive content publishing tool.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Basic search engine optimization techniques or tools. Basic site statistics are available, while higher plans offer the opportunity to incorporate Google Analytics. Social media integration or the option to automatically share posts on Facebook, Twitter and other platforms.
What is your favorite aspect of this product?
I like to manage photos, videos and media files, it's simple, with WordPress.com. It allows me to drag and drop elements onto a web page using the Gutenberg visual block editor.
What do you dislike most about this product?
In terms of technical customization and advanced settings, WordPress.com offers less options.
What recommendations would you give to someone considering this product?
I suggest WordPress.com because it has easy-to-use features for content publication and is perfect for starting and maintaining blogs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
