What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Muheet I.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Designing new websites for my clients.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The main difference is that Wordpress contains better tools to boost website creation, plus it has greater compatibility with more pre-designed themes, which ensures that we create websites with varied designs for our cleints. Wordpress also has better data storage, which is much more secure than other platforms.
What is your favorite aspect of this product?
I really liked the compatibility and acceess that the Plugin store has, this allows for adding more essential funtions for the operation of websites and allows for adding additional functions to the Wordpress tool. Wordpress stores backups every minute, which guarantees that all changes generated in the entire website are saved. Wordpress allows you to more easily manage sections of a website, adding blog entries, new pages, new list of team members and much more.
What do you dislike most about this product?
The Wordpress tool blocks user access if a malicious file is detected in the database, and you will not be able to access the tool until you reset it to factory settings. Sometimes changes to a website are not visible instantly, and for this you have to clear the cache stored in the tool, to see the changes in real time.
What recommendations would you give to someone considering this product?
I recommend properly scanning each file you upload to the Wordpress website database, since if a malicious file gets in, the only way to remove it is by resetting the entire database and deleting all the files.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
karan b.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2024
10/10 Tool For Website Creation
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is very easy to use website creation tool and what differentiate is if a person want to crate a decent website just to showcase its products they can do it without purchasing a premium plan every time
What is your favorite aspect of this product?
it has very cool and useful plugins for every work or task you are planning to implement in your website it can fulfill every need of a business owner.
What do you dislike most about this product?
I don't have anything to dislike about this product but sometimes every useful tool is paid so try to make it more affordable for us
What recommendations would you give to someone considering this product?
WordPress is a very great tool for every type of websites and the best part is if you are not having any experience in coding or anything you can use templates for creating creative website.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dimple ..
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Oct 2024
Effortless Website Building
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out for its user-friendly interface and versatility. It offers a wide range of customizable themes and blocks, making it easy for anyone to create a unique site.
What is your favorite aspect of this product?
My favorite aspect of WordPress.com is its ease of use. You can create and customize a beautiful website quickly, even if you have no technical skills.
What do you dislike most about this product?
The main drawback of WordPress.com is its limited customization options on lower plans.
What recommendations would you give to someone considering this product?
Start with a free plan to explore the features, then upgrade if you need more customization options, and utilize community support for help!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
