What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Mary H.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2024
Great for freelancers and personal use!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's free, relatively easy to learn, really well known and trusted
What is your favorite aspect of this product?
I can add things to my portfolio quickly and easily and update in real time
What do you dislike most about this product?
It can be a little tricky to learn and is not as intuitive as I would like. My site is also not super mobile friendly
What recommendations would you give to someone considering this product?
Great for personal and freelance use, might want to use something more advance for enterprise sites
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Arunkumar R.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Apr 2024
Best website template tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress giving lots of web templates and easy to customise our website.it's low cost tool for helping make website easy.
What is your favorite aspect of this product?
WordPress giving lots of template this will help to design website.low code concept is very interesting.
What do you dislike most about this product?
Nothing dislike in my point of view and everything is good.
What recommendations would you give to someone considering this product?
If you searching best platform for website design and development WordPress will help you.
Pros
- Continually Improving Product
- Reliable
- Inspires Innovation
- Caring
Traylor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Flexibility, extensibility, customization capacity
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Its multilingual operation, practical interfaces, versatile themes and a variety of extensions.
What is your favorite aspect of this product?
Its ability to work well with other software tools.
What do you dislike most about this product?
Exceptionally easy to use.
What recommendations would you give to someone considering this product?
You can connect WordPress to almost anything or any software of your choice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing