What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Santosh K.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
Simplified website creation and management !
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com has numerous differentiators like customised plugins and resource utilization with customised themes. The intuitive interface of the platform is just so appealing that we do not have to encounter any issue. It is available from free to premium version. The hosting is full of compliance and quite secure. It has built in community features with advance personalised themes and strong engagement with users
What is your favorite aspect of this product?
It is easy to use and quite savvy for beginners and does not require in depth technical training to understand the features and functions. Managing a website with Wordpress.com is not difficult at all and easy to navigate and use in any business environment. The built in community features enables the fostering of connections and helps in bringing in creative expression in website creation and management end to end.
What do you dislike most about this product?
No dislikes at all
What recommendations would you give to someone considering this product?
Assess your business requirements first and then explore themes as per basic requirement. Engaging with the community is must and it is suggested to start ahead with free features initially and then slowly build upon with the upgrades and other premium versions
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Carlos R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Oct 2024
budget blogging tool with most of the facilities
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
if you are an absolute beginner, then wordpress.com provides a user-friendly platform with built-in hosting where you can start a blog. it's my most loveable features of using it.
What is your favorite aspect of this product?
i love the huge pool of free themes and plugins to make my blog unique without knowing how to code.
What do you dislike most about this product?
the limited storage and customisation features on free plans can feel a bit restrictive as the blog grows.
What recommendations would you give to someone considering this product?
if you're a newbie blogger who is looking for an easy-to-use platform to start your blog with free plan then choose wordpress. if you are new to this web site,whatis. com is a good place for them to show up first. take note of the restrictions to free plans.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Elvis C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
An intuitive content publishing tool.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Basic search engine optimization techniques or tools. Basic site statistics are available, while higher plans offer the opportunity to incorporate Google Analytics. Social media integration or the option to automatically share posts on Facebook, Twitter and other platforms.
What is your favorite aspect of this product?
I like to manage photos, videos and media files, it's simple, with WordPress.com. It allows me to drag and drop elements onto a web page using the Gutenberg visual block editor.
What do you dislike most about this product?
In terms of technical customization and advanced settings, WordPress.com offers less options.
What recommendations would you give to someone considering this product?
I suggest WordPress.com because it has easy-to-use features for content publication and is perfect for starting and maintaining blogs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing