What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Manas G.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Builds some good websites !
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is having advanced customization options, you can add great detailing to your website.
What is your favorite aspect of this product?
We can freely code in HTML, and draft a basic web template, unlike others.
What do you dislike most about this product?
It can have better documentation, which helps beginners start easily.
What recommendations would you give to someone considering this product?
WordPress.org is the website-building tool if you are looking for advanced customization options, and the extra pricing comes with lots of features.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Ahmed M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2024
Not so easy to use, but so many online videos
Likeliness to Recommend
What is your favorite aspect of this product?
availability of tutorial videos online
What do you dislike most about this product?
interface can be more friendly, and database management can be more friendly too
What recommendations would you give to someone considering this product?
Online videos can help you big time
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Saurabh G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
"WordPress - Good website to make websites easily"
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I don't know about the similar product but yeah Wordpress is the best tool for website creation .It is useful for people who have less knowledge in coding and best thing is it is easy to implement .We can easily create websites using this tool .Lots of features are available . We can add plugins ,themes . We can easily sell and add products on the site.
What is your favorite aspect of this product?
Best thing about WordPress is that it is extremely user friendly and beginner friendly. You don't need to have any programming language skills to make basic websites in this. Themes are offered for almost all kinds of websites. Many plugin integrations also make life easy for a website developer. It being free for use is like cherry on top.
What do you dislike most about this product?
Although there is nothing much that I can point out as something that I dislike about wordpress, some plugin integration may give problems. They give issues sometimes while uploading.
What recommendations would you give to someone considering this product?
Well one can consider WordPress.com for its user-friendly interface and customizable design options. Assess your website needs and budget to ensure it aligns with your goals.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
