What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Ivonne L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Powerful Built-in SEO and Insights
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
One major advantage over standard WordPress is the high-performance VIP infrastructure. The content is hosted on a dedicated cloud network with unparalleled speed, security, and near-perfect uptime, ensuring no bottlenecks or crashes even with large teams accessing pages simultaneously. When publishing time-sensitive distribution plans, reliability is crucial.
What is your favorite aspect of this product?
WordPress provides powerful SEO tools and analytics, making content optimization instinctive. With valuable visitor data and best practice recommendations, I can fine-tune pages to drive higher engagement. Tracking which plans team members access helps inform future distribution strategies. These data-driven insights are game-changing.
What do you dislike most about this product?
WordPress provides reliable security and support, but it may be too expensive for smaller teams. However, the investment is often worthwhile, especially for enterprise-scale businesses.
What recommendations would you give to someone considering this product?
The intuitive WordPress interface allows for easy page creation and publishing without technical skills. Additionally, collecting feedback and suggestions through built-in forms is simple. I never worry about sites crashing under heavy use because of WordPress's rock-solid infrastructure. It has become our indispensable content keystone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rohit G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Powerful and dynamic tool for website building.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress provide multiple customisation options to customise website any many different ways which differentiates WordPress from another product. WordPress provide many various plugins for different types of websites again we can easily integrate some useful third-party tools into WordPress which features also stands out from other similar products.
What is your favorite aspect of this product?
Customization is one aspect which I like the most as it's provide simple UI to just drag and drop to use various elements to build good looking and great website.
What do you dislike most about this product?
Some time serve issue I have faced that I didn't liked
What recommendations would you give to someone considering this product?
Surely you can go for WordPress as it better features and experience compare to other competitors. It provides seamless UI which makes implementation and integration easy and smooth.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Katerina R.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
web hosting service.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WOrdpress allow uplading and installing of plugins.
What is your favorite aspect of this product?
i use wordpress templates for quick website designs,
Pros
- Caring
- Saves Time
- Respectful
- Altruistic
