What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Maggie L.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2023
An Easy Tool for Building My Teaching Website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out among its counterparts due to its user-friendly interface, extensive theme customization options, and robust blogging features. Unlike other platforms, it offers hassle-free hosting, automatic updates, and a diverse plugin ecosystem. Its accessibility and versatility make it a preferred choice for individuals and businesses alike, setting it apart in the crowded landscape.
What is your favorite aspect of this product?
It stands out as an optimal solution for constructing responsive websites with exceptional graphics. The platform provides a diverse array of templates that facilitate time-saving, allowing me to concentrate more on content creation and less on design intricacies.
What do you dislike most about this product?
One significant concern I have with WordPress pertains to cybersecurity. The utilization of third-party plugins and themes poses a potential vulnerability. Additionally, its widespread adoption makes WordPress an attractive target for cyber attacks. Addressing these security challenges is crucial to ensure the integrity and protection of the platform.
What recommendations would you give to someone considering this product?
WordPress stands out as the premier choice for individuals seeking to create a website. It is worth trying. 🙂
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Mika Y.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great for both IT and Non-Tech users
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The greatest thing of WordPress is its community size. There are a lot of plugins, templates and themes available for your needs. Also, you can find questions and answers on Stack Overflow websites when you troubleshoot issues on your website.
What is your favorite aspect of this product?
WordPress can work great for both IT and Non-Tech users. For IT professionals, they can customize PHP codes and templates for their needs. For Non-Tech users, most web hosting services provide WordPress building tools that help to set a WordPress website without programming knowledge.
What do you dislike most about this product?
Some plugins and templates are broken or poor quality.
What recommendations would you give to someone considering this product?
Since a free version is available, you can try and experiment WordPress with no risk. Also, you can search available plugins and templates that would be useful for your website.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Piragath M.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Simple and low learning obstacles. Quick to start
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The big community of support and tools available for it
What is your favorite aspect of this product?
simple and ease of development
What do you dislike most about this product?
security is a big gap since its opensource
What recommendations would you give to someone considering this product?
needs to spend additional efforts to secure it otherwise all great
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
