What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Muhammad A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Ability to choose premium themes
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ability to use premium themes and intuitive interface
What is your favorite aspect of this product?
Beginners friendly
What do you dislike most about this product?
Suspension of accounts without notice
What recommendations would you give to someone considering this product?
It's a good bargain especially when you are starting out
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Babatunde A.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Fantastic Features of the product makes it wow...
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It fantastic numerous features to customize, Integrate and work with more functionalities
What is your favorite aspect of this product?
Plugin Customization
What do you dislike most about this product?
Plugin Editing with Php
What recommendations would you give to someone considering this product?
Best to use CMS platform to create varieties of website
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Shikher G.
- Role: Consultant
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2023
Best Website builder out there!!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com provides many different types of plugins, which help to incrase the website functionality. Wordpress.com blogs are also SEO friendly which ranks well in google search comapred to other similar products out there..
What is your favorite aspect of this product?
Easy to use features, we can implemet or integrate third party products easily (like - GA, GSC and Microsft clarity) and the wide range of plugins available.
What do you dislike most about this product?
The Speed of the websites that we build could be better, we need to install different types of plugins to make it faster, this should be provided by the wordpress.com.
What recommendations would you give to someone considering this product?
Please install less number of plugins to make website effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation