What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Yash W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy customization for deplying websites quickly
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out with its user-friendly interface, extensive customization options, and a vast community. It offers numerous themes and plugins, making it versatile for various website needs. Its ease of use and strong support network make it a go-to choice for both beginners and professionals.
What is your favorite aspect of this product?
WordPress.com is different because it easy to use and has free options. Other products maybe not free or harder to use. WordPress.com is good for blogs and websites, with lots of designs. Other products might not have as much designs or be as simple.
What do you dislike most about this product?
Wordpress.com makes it hard to change how your blogs looks. They give limited designs and stuff. Also, it's not so easy to use for new people. They should make it simpler.
What recommendations would you give to someone considering this product?
If you think to use Wordpress.com, it's good for blogs and small sites. Easy to start and lots of designs. But, if you want do big things, maybe not best. Costs for extra stuff. Look other options too, for more controls and features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Matthew Lucca C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
WordPress.com leading CMS.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is a powerful CMS with almost endless options, with dozens of plugins, you can publish and organize unlimited amounts of intranet content, blogs, etc. on your site in minutes.
What is your favorite aspect of this product?
It provides all the flexibility I could ever need, offering unlimited plugins and add-ons. I can also create websites from intranet, blogs, among others in minutes.
What do you dislike most about this product?
No need, I like WordPress.com, it's a great CMS leader.
What recommendations would you give to someone considering this product?
It is a very versatile CMS, it offers many additional functions, Endless options, thousands of third-party plugins to choose from (like Rank Math)
Pros
- Trustworthy
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
Yatharth G.
- Role: Operations
- Industry: Electronics
- Involvement: IT Leader or Manager
Submitted Nov 2023
Fabulous tool for managing content
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
its best platform for no coding website making , We are able to deliver great websites with amazing GUI provided by Wordpress .
What is your favorite aspect of this product?
It has helped us to quickly develop content blogs , pages , websites in short time with proper precision and customisation
What do you dislike most about this product?
Sometimes due to heavy and complex customisation setup gets laggy or break in flow
What recommendations would you give to someone considering this product?
Definitely recommended for startup and small size business for automating and processing content with precision
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
