What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Kruthika T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Good for beginners and easy to use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
What sets WordPress.com apart from its counterparts is its vast ecosystem of themes, plugins, and a thriving user community. This empowers users with unparalleled customization and scalability options, making it a go-to choice for both beginners and experienced developers. The seamless integration of the WordPress content management system offers robust features, while its user-friendly interface ensures accessibility for those without extensive technical knowledge. This unique combination of flexibility, user-friendliness, and a supportive community sets WordPress.com apart, making it a versatile and empowering platform for website creation.
What is your favorite aspect of this product?
Two standout features truly elevate WordPress.com for me. Firstly, the realm of plugins extends my site's capabilities without any coding. It's like a digital toolbox that empowers me to add functions effortlessly, from e-commerce to social sharing. Secondly, mobile responsiveness ensures my site shines on any screen. Themes adapt seamlessly, guaranteeing a delightful experience for visitors, whether on a laptop or smartphone. These aspects embody WordPress.com's user-centric ethos and hands-on customization, making it my top pick for crafting an engaging online presence.
What do you dislike most about this product?
In my journey with WordPress.com, I've found that while the platform offers an impressive range of customization options, delving into intricate code customization can sometimes be a bit cumbersome. This limitation in advanced coding flexibility has posed occasional challenges, especially when I've wanted to implement highly specific design elements. However, it's important to note that for most users, the existing customization tools and plugins more than suffice, and this minor drawback is overshadowed by the platform's overall user-friendliness and versatility.
What recommendations would you give to someone considering this product?
If you're thinking about diving into WordPress.com, here are a few nuggets of advice. First, take the time to explore the various themes and plugins available. They're like the building blocks of your site, so find ones that match your style and needs. Next, be prepared to invest in the premium features if you're looking for advanced customization and added functionalities. It's like upgrading to get the VIP treatment. Lastly, don't shy away from seeking help from the supportive WordPress community. They're like your friendly neighbors, always ready to lend a hand. So, go ahead, start your website journey with WordPress.com.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Productive
Michelle O.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
best content manager for growing platforms
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
its a no code platform thats easy to work with once you learn how to manoeuvre and you can also customise the code inside
What is your favorite aspect of this product?
our marketing team uses it for content management for the blog and the good thing is we dont have to write a single line of code
What do you dislike most about this product?
It has a steeper learning curve and someone who has limited knowledge with websites would need to spend time learning how to use it
What recommendations would you give to someone considering this product?
This is the easiest and most flexible web builder
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shivam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Best Software for website making
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Its very easy to use
What is your favorite aspect of this product?
Its usability
What do you dislike most about this product?
nothing important
What recommendations would you give to someone considering this product?
Highly Recommended to Everyone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
