What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Amit C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Easy to make website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Its user-friendly interface, extensive theme library, and powerful blogging capabilities. With its robust content management system, built-in SEO tools, and seamless integration with various plugins, It Offers individuals and businesses to create and manage their website.
What is your favorite aspect of this product?
It have many capabilities we can create blogs, ecommerce website, as per our business needs, And there are so many plugins available which make life easier to manage and handle business use cases.
What do you dislike most about this product?
The charge is little bitter higher for a New user, It should be set upon demographly, and they should bring more support and plugins for ecom, or shopify will take all the market share
What recommendations would you give to someone considering this product?
I highly recommend WordPress.com for its versatile capabilities, including blog and e-commerce website creation. The abundance of plugins simplifies managing and adapting the platform to various business needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jhinie C.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Quality Features!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com is a fully hosted solution unlike other similar products. No need to find a separate hosting for your website as it takes care of hosting, backups, security, and software updates.
What is your favorite aspect of this product?
My favorite aspect of this product is its ease of use. Wordpress.com has a user-friendly interface and intuitive design. It offers a simple setup process and an easy-to-use editor, making it accessible to beginners.
What do you dislike most about this product?
One downside of Wordpress.org is its plugin limitations. Its plugin options are limited. This can restrict the ability to add certain functionalities to your website.
What recommendations would you give to someone considering this product?
I would recommend estimating resource requirements first before purchasing the product. Consider current needs and select an appropriate plan that accommodates your website needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sanya S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Wordpress - easy to Make
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com is very user-friendly platform, even for new users. It is affordable and provides customisation. It provides built-in drag and drop editor, a built-in blog, and a variety of themes and plugins.
What is your favorite aspect of this product?
My favourite aspect of this product is customisation, drag and drop feature. It is affordable and support system is too good.
What do you dislike most about this product?
Wordpress.com don't provide access to underlying code, this limits the customisation of code. Also, it owns website data, it can delete or modify one's website at any time. Wordpress.com premium is too costly.
What recommendations would you give to someone considering this product?
Overall, Wordpress.com is good platform to learn and try colour combinations for own website, it provides simple drag and drop. But when one want to change in code, it is not possible in wordpress.com. Also, it can change one's website any time. So, one can try this for learning basis not for dependable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
