What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Lisa S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Fantastic product!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Easy to implement
What is your favorite aspect of this product?
intuitive and low maintenance
What do you dislike most about this product?
more template designs and more variety.
What recommendations would you give to someone considering this product?
good for low maintenance and quick web product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Alejandro David R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
peace of mind and safety at work
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The help I receive from this program is incredible because thanks to each of its functions where you can manage and create each of my websites for free, it is a great boost to the organization of my work and each of my data. and modify each of these web pages for the demands of my work and the nonsense that each of these projects implies, the versatility of WordPress surprises me more and more since I can include documents of different large formats in each site In other words.
What is your favorite aspect of this product?
What I am saving in time and money with this program is incredible, since in each of the templates of this program I can find the best tools to make my projects more intuitive and personalized, such as storing multiple photos and other documents audio and video that are of great help to complete my work, WordPress is a really fantastic program that we can use without any problem thanks to its open source so that each of its users can enjoy the best tools to create blogs for the company and for the labor operability of all types of users.
What do you dislike most about this product?
This program has a lot of potential to develop and more complete options to include in your system, we understand that this is due to the fact that it is free and has a limit in each of its functions, this program should be updated more regularly to include more autonomous functions that make them be more veils and lighter than their main competitions.
What recommendations would you give to someone considering this product?
This program is undoubtedly the best option for low-budget companies that need an efficient program for the creation of their multiple web pages and blogs that are useful in many aspects for the company. Recommending WordPress is very easy as it is a very effective program and versatile that gives us an incredible domain for the management of each of these projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raul E.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
WordPress.com is unquestionably the most complete.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is unquestionably the most complete program to manage my data, clients and content on the web for free, there is no other program that offers us so many options to create an entire management and processes on the web that give our company greater strength. such as the creation of blogs in the cloud where we can archive our information and company content that helps us to be very organized in each corporate process of the company, on the other hand there is the possibility of having an open source for the creation of multiple websites where we can have an assertive contact with each of the company's employees.
What is your favorite aspect of this product?
This program is one of the most popular of its kind, this can obviously be due to the quality of its service and its functions, but also one of the biggest and best benefits that this program has is the good interaction it has with each of its its users to manipulate each of the functions and resources that this program has when creating the websites where the operation of my work will be exploited, on the other hand, another aspect that fascinates us about this program is all the tools that we can to acquire for free and without any problem, since there are programs on the market with fewer resources and with a really high price,
What do you dislike most about this product?
The truth is that we have very few problems with this program, we are happy with the service and the good experience we have had with the program for a long time, but it would not hurt if the program had new updates from time to time, since we have noticed that the program It can be left behind with its very basic and not very innovative functions, this may be the biggest aspect that differentiates it from other exclusive programs on the market.
What recommendations would you give to someone considering this product?
WordPress.com is a fast and complete way for companies with few resources, once this program is installed you can instantly enjoy the multiple functions that this program has to manage and organize our work on these websites, and the best thing is that the The program is not complex or unstable on the web, I recommend it for the security and resources that it offers us on the web for free.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing