What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Lokesh D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
WordPress is a powerful and adaptable CMS
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I experimented with a few other website builders and CMSes before settling on WordPress. Several of these options were simpler to use, but none of them could compare to WordPress when it comes to robust features and adaptability. The alternatives were either more costly or offered less opportunities for personalization.
What is your favorite aspect of this product?
For a number of years, I have relied on WordPress because of its flexibility and robustness. The platform's many personalization features have allowed me to build distinctive and aesthetically pleasing websites without learning any coding. I also enjoy the accessibility of numerous plugins, which have made it simple for me to implement complex features on my websites.
What do you dislike most about this product?
WordPress is a powerful system, but it may be too much for new users to handle at first. Several of the more advanced capabilities need technical expertise, and the UI can be difficult to navigate. There is also the fact that the quality of some of the accessible plugins may be poor, which can cause both incompatibility and security issues.
What recommendations would you give to someone considering this product?
Anyone interested in building a robust and adaptable website should seriously consider using WordPress. While there is a slight learning curve, the platform's adaptability and usefulness are second to none. WordPress, with the correct plugins and customisation, can be used to develop anything from a basic blog to a sophisticated online store. However, WordPress can be complicated, so novices may wish to start with a simpler platform.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jonathan S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Easy-to-use website builder.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress stands out from other website builders with its open-source, flexible platform that allows users to customize their site design and functionality in virtually unlimited ways. Additionally, WordPress has a massive community of developers and users who contribute to its ongoing development and support.
What is your favorite aspect of this product?
Additionally, WordPress has a massive community of users and developers who contribute to its ongoing development and support, making it a reliable choice for creating and maintaining a website.
What do you dislike most about this product?
There is a steep learning curve and it can be tough to understand plugins that are optimal for your site when starting out
What recommendations would you give to someone considering this product?
To get the most out of WordPress, I recommend starting with a clear vision for your website's design and functionality, and taking advantage of its wide range of customizable templates and plugins. Additionally, I recommend regularly updating your site to ensure security and performance, and engaging with the WordPress community to learn new tips and tricks. Finally, you may want a 3rd party to be contracted for the work in order to ensure reliability and performance optimal at the start.
Pros
- Caring
- Reliable
- Performance Enhancing
- Enables Productivity
Avesh K.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2023
Fantastic Website Creation Tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is the only website builder that seamlessly connects with additional software and plugins and this thing of this tool makes it so different with other softwares.
What is your favorite aspect of this product?
Its ease of installation, ease of use and flexibility are what I like the most. It also enable us to downloads predesigned templates or themes which are so easy to install and they help me to boost my projects beginning. It also has many plugins that enable best possible page development.
What do you dislike most about this product?
It is simple and straightforward tool so I don't have anything to hate about it.
What recommendations would you give to someone considering this product?
Overall it is excellent tool and I highly recommended it to all my colleagues.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
