What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Arnab D.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2023
One of the best product for Digital Experience
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The things that differentiates WordPress.com from any other platforms are the User-Friendly and Intuitive UI, huge amount of customization and easy integration with third party tools. And all these features make WordPress.com one of the best platform in its category.
What is your favorite aspect of this product?
Favorite aspect of WordPress.com is the amount of flexibility and security it offers. In terms of flexibility, one can customize the UI, third-party integrations and plugins any way they see fit for their specific need. And WordPress also provide regular security updates to keep the platform secure.
What do you dislike most about this product?
Occasionally, the loading speed of WordPress.com become little slow in case there are huge number of plugins and integrations enabled.
What recommendations would you give to someone considering this product?
Overall, WordPress.com is one of the best product out there in this category. It offers lot of customizations, integrations, security and intuitiveness. It will definitely help companies make their presence stronger in the digital space.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fagan N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
It's a great product for those who don't know soft
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
user interface is easy and fun. I have been using for 5 years
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Not authorizing the code split. not open source
What recommendations would you give to someone considering this product?
If they want to make websites with beautiful interfaces, they should use wordpress.
Pros
- Continually Improving Product
- Enables Productivity
- Caring
- Respectful
Patricio G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Excellent service
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com differs significantly from other similar companies because it offers a much easier to use blogging and content publishing system. It offers a clean and easy to use user interface that allows users to start publishing content in a matter of minutes. In addition, Wordpress.com offers a variety of customization and content management tools that allow users to easily manage their website. It also offers a variety of themes and plugins to help users customize their website and make it stand out from the competition. Finally, Wordpress.com offers a 24/7 technical support to help users when they have problems with the website.
What is your favorite aspect of this product?
The best thing about WordPress.com is that it is undoubtedly one of the easiest blogging platforms to use. It is designed for people with no programming or web development experience. This means that you can start publishing content on your site instantly. Additionally, WordPress.com offers several free themes to choose from, as well as tools to customize your website to look exactly the way you want. There is also a paid option for those who want a more professional feature. Another plus is their excellent customer support. The WordPress.com community is very large and there are many resources to help users solve their problems...
What do you dislike most about this product?
The least favorable thing about WordPress.com currently is its limitation in terms of design customization. On WordPress.com, users may not install third-party themes or develop custom themes for their site. This means that you will have to choose between the free and premium themes that WordPress.com offers. This can be a big limitation if you are trying to create a website with a unique and custom design. There is also a limitation on which plugins you can install, as some popular plugins are not available on WordPress.com. This means that you will have to limit yourself to the plugins included in the WordPress.com library..
What recommendations would you give to someone considering this product?
My recommendation when using WordPress.com is that you first read the official documentation to understand how the site works and how you can use it to your advantage. This includes reading the user manual, learning how to manage your site, writing content, posting images, and much more. I also recommend that you research the themes, plugins, and tools available to customize your website and make it more attractive to users. This includes finding a theme that suits your needs, installing useful plugins to add new features and functionality to your site, and using optimization tools to improve your website's performance.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
