What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Ahmed A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2023
Your Ticket to Professional Website.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com provides a powerful suite of tools that allow us to customize and manage the website, WordPress.com is designed to be easy to use with an intuitive UI, The integrated SEO system allows us to improve the visibility of the website in search engine results and the range of hosting options gives us the ability to choose the plan that best suits our needs.
What is your favorite aspect of this product?
Our favorite aspect of WordPress.com is its comprehensive set of features and tools, Customization, UI, integrated SEO, The hosting options available, All of those features make WordPress.com a great choice for our company.
What do you dislike most about this product?
The one thing we dislike most about WordPress.com is its lack of integration with 3-ed. party applications.
What recommendations would you give to someone considering this product?
We would highly recommend WordPress.com to anyone considering building a website or blog, WordPress.com is a powerful and flexible platform that provides a comprehensive set of features and tools that allow you to customize and manage websites/blogs to meet your specific needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Baleigh K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Fantastic Product
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is easy to use!
What is your favorite aspect of this product?
It is easy to navigate.
What do you dislike most about this product?
Nothing that I dislike
What recommendations would you give to someone considering this product?
Get it, it is great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Leonel G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
What makes WordPress different is the versatility
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
What makes WordPress different is the versatility and freedom that it offers each of its users in the creation of each of the websites or blogs, thanks to this program we have the ability to manage and control our content in a useful way. and interactive, the tools that we have at hand with this are really useful to bring a better image of the company on the web and to manage even the marketing content to give it the focus and direction that we want, the impact that it generates in each of our clients, and the interface of this program facilitates each of these processes and projects that we want to involve the content of the company.
What is your favorite aspect of this product?
WordPress serves us as a tool for the creation of stable and informative spaces for our clients, it is thanks to each of the forms that we create like this software, clients have the possibility to admire our content in an organized way and find the function they are looking for. as fast and easy as possible, I like WordPress because it is a nice and effective solution to give better management to all my advertising and corporate content to facilitate all aspects that build customer interaction, company infrastructure and elements of a sale, all this is possible with each of the websites or blogs that we constantly create through this medium.
What do you dislike most about this product?
Unfortunately, the storage of this program represents a real problem for us, since it is clearly not a space to archive the images and other formats that we manipulate by this means, it is not possible to use the same image from a middle point, on the other hand this software It has many limitations to work with audio and video formats, it is not completely possible to implement these formats to give a better impact to the website, this is where the program can feel a little weak, it has to try to be a little more versatile in a future update.
What recommendations would you give to someone considering this product?
This program has a huge variety of functional options to optimally manage and administer all your business content on the web, through websites or blogs that will help guide all your clients to know your work, WordPress is one of the most pleasant programs with a simple interface to understand all the tools that you can use in your work, I recommend this program for the good marketing and data management that it has given me for many years in my company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
