What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Laiken H.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
WordPress.com Is a Game Changer
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is fast and affordable to use when it come to web creation. These aspects makes WordPress.com a top tool when compared to other similar products.
What is your favorite aspect of this product?
WordPress.com is simple to use. Creating a website or blog using WordPress.com takes no time.
What do you dislike most about this product?
WordPress.com has never disappointed us. WordPress.com is so reliable.
What recommendations would you give to someone considering this product?
The reliability of WordPress.com will impress you. You should give WordPress.com a try and it won't fail you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vijendra R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Build Beautiful Website And Manage Content
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Small businesses may create websites using WordPress for nothing, saving them a tonne of money. It also gives a tonne of fantastically accessible formats and layouts, so I don't need to hire a professional engineer to design a website that any competent person can do. Due to the fact that there is no actual coding required, we end up saving a significant amount of time.
What is your favorite aspect of this product?
The best thing about WordPress, in my opinion, is that all we have to give in exchange is a little room and some help. The ability to configure any website in a distinctly quicker amount of time without engaging in any coding is quite cool. WordPress offers its users all the functionality they would expect to find on a website and is open-source so that users can modify it to suit their needs.
What do you dislike most about this product?
Security is a major concern because it is highly visible and could be compromised, harming a single self-made website. It will take a novice 2 to 3 days to understand exactly how WordPress's features operate. Additionally, I get the impression that if I make even one false click, it will take me a lot of time to figure out what's wrong with the support, which may be a big issue.
What recommendations would you give to someone considering this product?
Its simple setup requires no technical expertise. WordPress should be your choice if you don't want to worry about hosting, various additional tools, or special functionalities on your website. The numerous plugins that WordPress supports can be integrated. It is so vast & adjustable that you may design a full bespoke setup with the features you desire.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Transparent
Allister L.
- Role: Consultant
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Nov 2022
A good starting point for a small business website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wide range of plugins and the amount of content produced in Wordpress is impressive and useful for a non expert user.
What is your favorite aspect of this product?
Easy to use and set up, the plugins and templates are good. It's easy to use as a blog or website, with a range of features.
What do you dislike most about this product?
There is so much that it is hard to cover everything and therefore some expert input is required. The web site does develop complexity at this point and this is hard to manage for a non expert
What recommendations would you give to someone considering this product?
Explore all of the available options - Wordpress is a default standard web builder but there are a lot more flexible and more modern options out there. It depends on what you need it for.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
