What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Charlie G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use and update. Very user friendly.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress offers many modern themes to use for your website and gives you the optional addons for almost anything you want to accomplish.
What is your favorite aspect of this product?
User Friendly and easy to make updates
What do you dislike most about this product?
There is nothing that I dislike about this product.
What recommendations would you give to someone considering this product?
Using WordPress is the easiest way to get a website up and running from start to finish.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jordan S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Wordpress Unleashes the Web
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com enables clients to be the boss of their own site as they should be. Other web-building products don't allow the client or business owner to fully own their website, but with WordPress, they can package and move their websites with ease; they are the owner. There are thousands of developers around the world working every day to improve this product and thousands of plugins that integrate and empower this software to unlock the power of the world wide web. There are also great themes that developers have made that enable beginners to start building their own site.
What is your favorite aspect of this product?
My favorite aspect of this product is its customization. You can create anything you want with WordPress! It's easy to use and you can always change what you need to get the results you want.
What do you dislike most about this product?
I most dislike that, because of ongoing updates on themes, software, and plugins, there are opportunities for things to break or fall apart, however, this is only if a website is left unattended. If a team like ours continually monitors sites for updates as needed and updates them accordingly, testing for incompatibility, then the WordPress site will work perfectly!
What recommendations would you give to someone considering this product?
WordPress is the way to go if you want to unlock the power of the web! We love it at our digital agency because our profit margins on the sites we build and sell are so great. I'd always recommend WordPress to any business owner looking to start their own site and truly OWN their website.
Pros
- Continually Improving Product
- Unique Features
- Helps Innovate
- Efficient Service
Marco O.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
It is very easy to create with WordPress
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
it can be differentiated in many ways and one is that all its plugins are paid and verified that they do not come from malicious creators, it is very important when it comes to the information that we create on each website is kept safe and this has a value when you have to answer for many things that happen on the website
What is your favorite aspect of this product?
The best thing about wordpress.com is that all its plugins and tools are very versatile and have great help for users who buy or acquire their service, therefore it is one of the best services to create web pages that exists, apart from that we have technical support permanently with them, the truth is that I am very happy with their platform so far
What do you dislike most about this product?
what I don't like about wordpress.com is the way you have to link to the domain, I feel it's a bit confusing for people who don't know much about the subject, it's still easy once you learn. I am currently using the same without problems so far
What recommendations would you give to someone considering this product?
I always recommend wordpress.com for its security and the way in which they handle the entire platform, it is very simple and fast and it meets what is required, which is to have a lot of tools to be able to edit the web pages that we are creating at our whim without any problem, I recommend it as long as you keep in mind that you must learn to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
