What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Humayun F.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
The best CMS platform that any new user can use
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The complete open source environment is probably the one feature that stands out for Wordpress from other similar CMS platforms available for implementation. 34% of the internet is already running on it which itself is a proof of concept for Wordpress.
What is your favorite aspect of this product?
The free WordPress themes and plugins available for download is what I liked the best. The ability to add custom html/css code within themes and plugins is another very useful feature which i use a lot for customization and cosmetic changes.
What do you dislike most about this product?
Not all themes and plugins are available for free. The php code customization feature is very confusing with a poor UI/UX which confuses a lot of users on its usage.
What recommendations would you give to someone considering this product?
If you are not using Wordpress for your website, then you have been left behind. You need to definetly give it a try and plan to shift all of your website traffic to this platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gabriela G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
A great platform available to everyone
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is compatible with a large number of plugins to manage and improve a website.
What is your favorite aspect of this product?
It presents an affordable alternative for clients who have a tight budget and need to have an online presence.
What do you dislike most about this product?
It is continually updated and you have to constantly do web maintenance to avoid errors.
What recommendations would you give to someone considering this product?
It is an excellent tool to make fully functional web pages quickly. Practically anyone can use this software without any problems, perhaps doing a couple of courses is enough to handle it and become an expert. Lots of tools and a very high intuitive level.
Pros
- Trustworthy
- Efficient Service
- Respectful
- Fair
Lucio A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
the best platform to create web pages
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
wordpress.com has one of the most powerful platforms to create a website, the others do not have even a little of the quality that wordpress.com has for its years of experience, a large team of people who are behind the brand that he cares because he is always among the first in the world
What is your favorite aspect of this product?
I like WordPress.com, it has the largest and most recognized platform for creating web pages in the world, it is currently one of the best, and its technical support is very attentive, the platform is very fast, stable and it has a very good control panel. simple and easy to learn to use
What do you dislike most about this product?
What I don't like about wordpress.com is that most of its plugins are paid and the good thing is that they are verified and trusted. More than that, I don't have anything additional bad to say so far, I can access it from almost any device.
What recommendations would you give to someone considering this product?
I recommend the wordpress service to each client and each friend who asks me where I create the web pages and that is why I am very aware of each new thing that comes out or new updates
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
