What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Vishal M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Very easy to use and comes with some great feature
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Very reliable and secure platform
What is your favorite aspect of this product?
Content writing
What do you dislike most about this product?
Nothing that I can share here.
What recommendations would you give to someone considering this product?
WordPress.com is best ever free blogs provider.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andy N.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2022
"great tool for blog and websites"
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
small businesses can create professional looking websites using WordPress. Free design templates and themes reduce the need for a web developer. WordPress handles domain and hosting costs.
What is your favorite aspect of this product?
Since WordPress is open source, users may make whatever changes they want to it. It's simple to use and has several free blog layouts. Premium options provide better design and functionality. justifiable.
What do you dislike most about this product?
Because most themes and functionality were developed for blogging platforms, you must utilize them all to reach greater degrees of integration and customisation. To optimize integration and customisation, utilize all of its functions. A beautiful website requires programming and design knowledge.
What recommendations would you give to someone considering this product?
WordPress is a free platform for creating websites and blogs. with this great tool you can achieve everything.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Mahek V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2022
Best tool for building the website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It allows me to customise the website with the use of different Plugins and this makes the development process faster. I can not customise the components with simple drag & drop from the UI without any kind of coding. It is free for use using the free trial version & its open source.
What is your favorite aspect of this product?
I can now develop my website based on my themes and customise it. I can customise any components of the website with a single drag and drop. Anyone with no prior programming knowledge can make their own website.
What do you dislike most about this product?
It provides very few free themes and if I want to add any thing i have to purchase a new theme with is pretty costly. The sight load time on the initial load is frustrating as it sometimes even fails to load.
What recommendations would you give to someone considering this product?
I world recommend using Wordpress for any one who wants to develop their own website but don't have any prior programming knowledge.
Pros
- Performance Enhancing
- Unique Features
- Respectful
- Client's Interest First
