What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Ayushman G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Great CMS product for all kind of users
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress provides enormous plugins and themes which are really helpful in creating amazing products. It also provide support for third party plugins and themes and there are n numbers of third party services which provides beautiful and fully functional themes. It also provides support for the ecommerce with its WooCommerce plugin. It is really simple to use. This simplicity is not much available in other products. It also provides a great access management feature which really helps a lot in assigning different roles for different tasks in the organization.
What is your favorite aspect of this product?
My favorite aspect of this is its drag and drop feature to build amazing and responsive website. It is so easy to create fantastic engaging websites in minutes with the WordPress. It has various plugins to help us out in different situation. You just name a feature or a service, you will find a plugin for the same. It becomes a lot easier ti manage the content and optimize it with the help of plugins. It also provides nice and informative admin panel for viewing the stats of our published content.
What do you dislike most about this product?
I haven't face much issues while using it, it is up to the mark. The only thing that annoys me sometimes is that there are some phishing and early level plugins available on its store which really affects the security of your website. These kinds of plugins should be removed.
What recommendations would you give to someone considering this product?
I would recommend this product if you are looking for a great CMS tool which requires less time and manual labor to build great website. If that's your requirement then must go with it.
Pros
- Reliable
- Trustworthy
- Effective Service
- Saves Time
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Easy to Use and Simple Product
Likeliness to Recommend
Ruhi S.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Powerful software
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
fully configurable features, functions, and style. You get access to the WordPress source code, allowing you to utilize and alter any pre-made themes and designs. One could manage your host requirements to support the expansion of your website. Since WordPress is self-hosted, you must select the hosting provider that best meets your requirements.
What is your favorite aspect of this product?
transparent software There are countless connectors available to add more features like e-commerce, a book system, etc. Simple to manage, easy to install, and well-known for having a community ready to help with any problem should it arise.
What do you dislike most about this product?
WordPress is an open-source platform that depends on manual verification and third-party upgrades, so it cannot guarantee a secure site. Because hackers have figured out how to exploit these weaknesses, the owner must perform routine maintenance to prevent bad things from happening.
What recommendations would you give to someone considering this product?
WordPress offers a range of formats that can be used to build excellent websites. WordPress is a fantastic platform for building websites since it's simple to use after you've mastered the fundamentals.
Pros
- Saves Time
- Acts with Integrity
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Less Caring
- Under Delivered
- Less Productive
