What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Alexa c.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Great tool for website and blogs.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has alot of plugins by which you can make websites and integrate them with API's. Useful video tutorials. Makes codding easy and also allow boty design. It has good looking themes.
What is your favorite aspect of this product?
Easy to set up and use with user friendly interface Ability to integrate plugins. Ability to use pre-made themed site from templates for quick setup
What do you dislike most about this product?
I dislike how it lacks dra and drop functionality
What recommendations would you give to someone considering this product?
It's among the best website builder tool
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
John E.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Website builder with high customizability
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
They provide a good amount of plugins, which greatly enhance the website's functionality. For creating websites and web pages, WordPress is a valuable program. It provides a tonne of tools and functions for managing your website. Free themes are offered. The beauty of utilizing WordPress is that so many third-party themes are available because of its popularity.
What is your favorite aspect of this product?
We loved how simple WordPress is for administrators without significant technical expertise in website administration. We knew exactly what the product could do, which was flexible and reasonable. It also worked well with other web products—rich features and functionalities in a customizable design. Pre-made themes that can be altered can help when you run out of inspiration.
What do you dislike most about this product?
To get more out of your website, you will need to switch to a higher plan because WordPress is more expensive than other software and has less functionality on the lower levels. When it comes to defending natural persons against hate crimes and assaults by WordPress platform users using identities, the Automattic Trust & Safety team is essentially useless.
What recommendations would you give to someone considering this product?
The website is simple and may be done as soon as the plan and domain are acquired. - A mobile application to manage the website from anywhere. - Plugins to enhance the website's functionality and personalization. We appreciated the variety of features and user-friendly layout that helped us complete the task. WordPress offers all the services necessary to have an online presence, which is also necessary for business success.
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Saves Time
Davin S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A fantastic tool for websites and blogs.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress allows small companies to create websites for free, saving them a lot of money. It also offers a plethora of fantastic free layouts and designs with which anybody can construct a blog, and it removes the necessity to engage an experienced web designer; the user only has to purchase the domain and hosting, and the rest is handled by WordPress. WordPress helped me to develop multiple websites for my customers without putting in a lot of work and saving me a lot more time.
What is your favorite aspect of this product?
WordPress gives its customers all the facilities they require to create a website, and it's open-source, so they may customize it to their requirements. It is a terrific tool for starting and running any website or blog, and it is inexpensive because there are several open templates available to use to create your new website, as well as some additional functions and designs, which are offered for a reasonable rate. What I enjoyed most about WordPress is the ability to incorporate plugins for any sort of demand you could have. In addition, the ready-made templates allow us to conserve a significant amount of time.
What do you dislike most about this product?
Most of the layouts and functions that were designed for blog sites are not suitable for creating any other type of website. Even though it offers many functionalities, it is suggested that to fully utilize all of them and for significantly greater integration and personalization, one must learn a fair bit of programming and have creative abilities.
What recommendations would you give to someone considering this product?
WordPress makes the process easier, and saves time and work when creating a website, thus I definitely suggest it.
Pros
- Performance Enhancing
- Unique Features
- Caring
- Fair
