What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Devansh g.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2024
Fantastic product
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Theam builder
What is your favorite aspect of this product?
Elementor
What do you dislike most about this product?
Transferability
What recommendations would you give to someone considering this product?
Best in category
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Wasiullah W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Best content management software there is!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The simplified setup of WordPress thanks to one-click installations is what differentiates it from other similar products.
What is your favorite aspect of this product?
My favorite aspect of WordPress is its managed hosting and maintenance services.
What do you dislike most about this product?
I don't dislike anything about this product.
What recommendations would you give to someone considering this product?
I would highly recommend it to people who are looking for a simple to use yet productive content management system.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Komal K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Wordpress all in one website creation platform.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress is give us full website customisation options.
What is your favorite aspect of this product?
Wordpress great platform for making fully customised brand website, with multiple help of plugins and ready made themes.
What do you dislike most about this product?
In Wordpress marketplace many plugins so finding best plugins is tough for m.
What recommendations would you give to someone considering this product?
Best option for website creation and online business.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Inspires Innovation