What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Mark M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
"The most flexible website builder"
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Extremely customizable design, features and functionalities
What is your favorite aspect of this product?
You can fully host on there site no need for third party budget
What do you dislike most about this product?
Technicality of using WordPress, you need to have a background on coding to easily use it
What recommendations would you give to someone considering this product?
It's the best due to its customizable design and features
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
AMIR A.
- Role: Finance
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Apr 2022
One of the best CMS I have ever used
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Reliability Convenience Appearance Price Support Functionality
What is your favorite aspect of this product?
Many templates, both paid and free, and even with a set of ready-made functionality
What do you dislike most about this product?
Very heavy in terms of download speed
What recommendations would you give to someone considering this product?
Excellent in terms of value for money
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Lagata-Ogla M.
- Role: Vendor Management
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2022
Easy and efficient way to make a website.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I love the fact i can make my web site additional customizable just by using WordPress with no-code setting and adding all the plugins to form my website to go from ouu to Woahhhhh!. The simple to use platform is just the best CMS out there within the market. WordPress content management system is really clean cut, distinctive and straightforward, i prefer the convenience of use from obtaining your site developed to going live, learning curb is pretty easy.
What is your favorite aspect of this product?
I like the most about WordPress is completely free simply you have to purchase the domain and hosting that,s it. You can produce any form of web site in less time without doing any writing that is extremely awesome. WordPress provides you with loads of free themes according to your niche and plugins to use for creating a website. Customers’ support is additionally smart and dashboard interference is also nice not too much messy.
What do you dislike most about this product?
Many times there’ll be updates to plugins or WordPress itself that successively may break plugins, a bit backward compatibility at times will do well as to not have any downtime in reverting.
What recommendations would you give to someone considering this product?
Highly suggested this for beginners & professionals. The theme for any website on any section is out there from value zero to paid. Any user will work on this. Straightforward to install. Fast understanding of functionality. No need for any developer if you have a little bit of information on server setup.
Pros
- Saves Time
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
