What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Lara H.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2022
Management system and blog publishing website tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com provides me the ease of use because backed code is way easier to understand for users and it provides me search engine enhancement.
What is your favorite aspect of this product?
We can have control of your site easily because for every update I do not need to concern my website developer we make our updates; all the controls are in my hands. As it is a blogging platform so it helps me to make your site more idolize and allow you all settings to use those are built in such as commenting.
What do you dislike most about this product?
In WordPress.com hacking chances are high because of its open-source platform and you are provided with limited templates. There are limitations in designing your website look. As it is running on the server so needs more resources than a single web page so often it is very slow.
What recommendations would you give to someone considering this product?
It provides an interface to the website owner to manage their content database easily that is named as a dashboard in the application. You do not need any HTML editing or any file transfer protocols required for it because all it has it's built-in functionality. You can manage it from any kind of computer no specialty needed because it is a browser-based application you just need an internet connection to log into it easily so it can be accessed from any type of device. You only need two components to work on your own server: one is PHP because word press is written in PHP language and you need MYSQL for database purposes.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Nicholas G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
To make a decent and future-expandable site
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Search engine optimization has every one of the methodical instruments to accomplish practically everything rather than in PHP or some other site on the board. Planning is astonishing you have utilized in-house manufacturer or charm commerce, the rudimentary page developer for your requirements, and some of them with essential elements are free. Quick Speed for stacking record page and the executives for reserved pages. Movement in WordPress is not difficult to simply take reinforcement and relocate with the apparatuses of yourself. It's likewise an extraordinary stage for the specialists and architects to get inventive with.
What is your favorite aspect of this product?
To make a decent and future-expandable site basically and rapidly without including software engineers, then, at that point, obviously focus on WordPress. If it's simply a point of arrival, you can pick another web-based web designer. While picking WordPress, be ready for the way that a ton of things are carried out in modules here, yet you need to pay for every one of the beneficial things. Furthermore, along these lines, the expense of possession can be very high over the long run. It's quite simple for a beginner to rapidly tweak present subjects to the look and capacity they need.
What do you dislike most about this product?
Making free modules for starter business of individual sites. Getting space names from WordPress is nearly high than other area dealers. Programmed reinforcement ought to be included in the WordPress itself, this moment it is not accessible you need to utilize outsider modules of can do physically.
What recommendations would you give to someone considering this product?
WordPress is great for site executives, particularly assuming the individual administering the site has insignificant involvement in WordPress. This is because the program is genuinely simple to learn. You can rapidly figure out how to add posts and new pages, or essentially copy existing substance to fill in as a beginning stage for new happiness. It's not difficult to review content before it goes live and you could plan content to go live on a specific day/time. WordPress has a practically limitless exhibit of choices, styles, instruments, and ways of tweaking your site.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Melanie T.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2022
With WordPress my blog works great
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
This software is the easiest software for creating blog articles that I have been able to get. It allows me to create posts quickly and without much hassle, with very good plugins to create a fully SEO optimized article, so that search engines will rank them at the top.
What is your favorite aspect of this product?
It is quite easy to use, it does not take much practice to know how to create a post for an article and start writing. The yoast seo plugin, allows you to optimize each article, both in the area of SEO and readability. It has an image library to upload optimized images. A fairly complete software.
What do you dislike most about this product?
Some plugins are paid, so if you want to have all the features and tools for a quality article and blog, you will have to pay an additional cost. Sometimes when I write a paragraph it moves around when I preview, which is frustrating to have to rearrange the whole article to make it look good.
What recommendations would you give to someone considering this product?
So far this has been the best software for creating my blogs, where I can upload all the articles, review the comments I have and even edit the articles after publishing them. A very useful tool for all bloggers who want to have their website at a low cost.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features