What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Daniella F.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A free and open-source content management system
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
SEO- SEO is a better option than PHP or any other website administration because it has all the necessary tools to complete the job. Designing- When it comes to designing, it’s incredible that you’ve already used the basics of page builders like woo-commerce or in house builder. Fast Speed- The index page loads quickly and the cached pages may be managed easily. Migration- Migrating from one WordPress site to another is as simple as taking a backup and using the tools you already have.
What is your favorite aspect of this product?
If WordPress wants to make modifications to a website, I feel they should first contact the website’s owner. WordPress, in my opinion, should include live chat on all plans, not just the corporate one. Starting a small company using free plugins for individual blogs. WordPress offers domain names at a premium compared to other domain registrars. WordPress should have an option for automatic backup; now, this is only available through third-party plugins or by hand.
What do you dislike most about this product?
I believe WordPress should offer instant chat for all plans not just for the business plan. Creating free plugins for starter business of individual blogs. Getting domain names from WordPress is comparatively high than other domain sellers.
What recommendations would you give to someone considering this product?
Being on social media and the blogging world, WordPress has been a lifesaver for me. WordPress is a free blogging platform, but it does offer premium services such as premium themes, more storage, and the opportunity to pay to remove adverts from your articles and content... Even while they don’t really get in the way of your content, having no advertising running on your site is a nice perk if you’re serious about blogging and have a particular preference for the look of your blog, as I do. Because the Web site is free to use and to establish your own blog and to post and manage your own content.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Respectful
Afrina Y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
It is simple to begin in any area
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
There are free and paid themes for any blog in any section. This is something that every user may contribute to. The nicest aspect of this software is the simplicity with which plugins and other features may be implemented.
What is your favorite aspect of this product?
I resolved the theme configuration but added personalized code to theme editor features. Resulting in a considerably easier website's functioning.
What do you dislike most about this product?
Being a web development company, I dislike the covering of additional server space since there is a lot of unnecessary stuff that consumes storage and data while we browse the website.
What recommendations would you give to someone considering this product?
This is an excellent choice for both learners and experts. The theme for every website in any sector is accessible for free or for a fee. This is something that every user may contribute to. Simple to set up. Quick comprehension of functions There is no demand for a programmer if you are familiar with server configuration.
Pros
- Trustworthy
- Respectful
- Over Delivered
- Appreciates Incumbent Status
Mohit G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
One stop shop for bloggers
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use
What is your favorite aspect of this product?
Extremely easy to understand your way around this product
What do you dislike most about this product?
Extremely slow on Mac
What recommendations would you give to someone considering this product?
Excellent for first-timer bloggers
