What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Junaid K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Make your website without CODING
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com is a website that lets you create your own website without doing coding. Wordpress has a large market capitalisation as it is a pioneer in no-coding website development platforms.
What is your favorite aspect of this product?
We can drag and drop various components that we want to be displayed on our website. We can also add audio and video players by clicking on that plugin.
What do you dislike most about this product?
Wordpress is a brilliant concept that helps the non technical people to create and update regularly their own website. Hence, i do not dislike anything about it
What recommendations would you give to someone considering this product?
If you want to build norMal websites then this a great platform. If you want to build heavy usage website like amazon then you should go for coding
Pros
- Helps Innovate
- Unique Features
- Saves Time
- Respectful
Bilawal B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Best CMS available in the market
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's very easy to use and has many resources available which can help people to use WordPress. You have access to many premium themes to use, this makes developers life much easier and more convenient.
What is your favorite aspect of this product?
WordPress makes the SEO optimization of the site very easier with the help of the right tools such as YOAST SEO.
What do you dislike most about this product?
It does become costly for using WordPress when you buy additional themes which are not free and plugins that mostly are not free. This makes the total cost of using WordPress a little expensive.
What recommendations would you give to someone considering this product?
The best CMS available at this time is no doubt WordPress, as it allows you to manage your content and your website in a very simple manner. It is very secure and makes your website data backed up from time to time. It integrates with every tool available. It's a must-have for all companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Eric E.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Reliable and fast hosting with a ton of features
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
They focus on reliable and fast hosting of your Wordpress website. No need to worry about issues or compatibility of your site with a hosting company. It just works. They don't hold you back from installing themes or plugins.
What is your favorite aspect of this product?
It just works. I don't have to worry about the tech side of things. I can focus on content and presentation of the site.
What do you dislike most about this product?
Nothing. Like I said, it just works.
What recommendations would you give to someone considering this product?
If you're looking for an efficient and cost-effective way to get a Wordpress site up and running, look no further. It's a relief to not worry about server stuff, uptime, backups, etc.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
