What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Uğur Deniz Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Groundbreaking
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Lots of template options. The tools are of very good quality.
What is your favorite aspect of this product?
Everything has been thought through beforehand. It has everything I'm looking for.
What do you dislike most about this product?
Sometimes slow.
What recommendations would you give to someone considering this product?
Definitely use templates.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Steven D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
A superb CMS choice
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use, configuration, and styling.
What is your favorite aspect of this product?
The administration dashboard.
What do you dislike most about this product?
Don't dislike anything about WordPress.com
What recommendations would you give to someone considering this product?
Make sure the page template (WordPress theme) you want to use can be installed on WordPress.com
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Carine O.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2021
Create a high-quality HTML design for a web page
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I created a blog about my company's products using WordPress. I had some HTML experience at the start, but I was blown away by how simple it was to create. There are numerous templates available, and you may choose the one that best meets your requirements. Paid templates are quite popular. Even if you don't know HTML, you can use templates to create a great site, and WordPress offers a lot of extension and flexibility, allowing you to create your own site.
What is your favorite aspect of this product?
Not only is it free to use or can be accessed in a paid version, in my company I can use the business version, and it has a large worldwide user base. As a result, there are several free themes that can be used without coding and are produced and updated regularly. Specifically, we are using the Cocoon theme, it is simple to customize and can be used to create your own HP. It is likely that several themes have emerged as a result of the wide degree of WordPress customization.
What do you dislike most about this product?
I'd like you to alter the editor to tighten the restrictions on how the functions may be used. I was using the previous editor before switching when a new editor appeared, however, it is quite tough to use. I grew acclimated to it, thus I feel the new editor is increasing in terms of usability, despite some editing challenges.
What recommendations would you give to someone considering this product?
The time needed to create a web page with HTML and CSS has been drastically reduced. In general, you can use the theme, since you only have to update the part that needs to be changed, and the cost and time needed to build a new site have been reduced considerably. I tried to make everything as simple and brief as possible, which helped me save a lot of time. This time I could easily understand the components that needed to be changed because I selected a premium design, and they were quick to update.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
