What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Md Golam A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2021
Easy to use and mostly secured
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is the most user-friendly website building and content management system than other providers.
What is your favorite aspect of this product?
It is the best customizable content management system among all other alternatives. The hosting packages are cheap and secured. Creating a website is very easy using WordPress.
What do you dislike most about this product?
Hackers try to gain access to users' accounts.
What recommendations would you give to someone considering this product?
WordPress is the most popular and easy-to-use CMS in the world. It is also very cheap to purchase. The security system is good enough.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Adeema J.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Amazing tool for quick website development
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
An amazing website to create websites instantly even for the non technical person.
What is your favorite aspect of this product?
Best part is one can design a statuc website just in fee hours. There are so many things handy available
What do you dislike most about this product?
There are still some limitation which do not allow to make website to perform fast
What recommendations would you give to someone considering this product?
I will highly recommend all to use wordpress to build websites quickly
Pros
- Fair
- Altruistic
- Acts with Integrity
- Client's Interest First
Saurabh A.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2021
Easy to build website tool
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress has multiple themes and custom plugins that enhance WordPress websites also there are multiple payment gateways and security plugins available in the WordPress marketplace which makes website development very easy.
What is your favorite aspect of this product?
WordPress marketplace is very large also WordPress developer community is very huge and we can easily get solutions and updates of any issues.
What do you dislike most about this product?
Less customization in plugins until you buy them, free plugins are very limited.
What recommendations would you give to someone considering this product?
Recommended to low-budget organizations which wanted to develop websites faster and not have many engineers.
Pros
- Continually Improving Product
- Includes Product Enhancements
- Helps Innovate
- Performance Enhancing