What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
ASHISH T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Kickstart Web designing with WordPress
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The options provided on your platform are easy to use and intuitive. There is minimal effort on the part of the user. You want to insert an image, paragraph, form, or HTML code, and it's quick.
What is your favorite aspect of this product?
Free plugins are hassle-free and covers almost any specific need.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
If anyone needs to dive into web designing, should start with WordPress.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Rabecca W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great product for website customization
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com is very effective web building product that has been performing as per our plans.
What is your favorite aspect of this product?
It is able to customize our websites to fit our programs. Our digital marketing content is well channeled towards attracting customers to our business enterprise. It has intuitive user interface and easy to install in desktop or mobile devices.
What do you dislike most about this product?
The learning curve is challenging for new beginners.
What recommendations would you give to someone considering this product?
I highly recommend WordPress.com to any company for effective website building and customization.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Saves Time
Asik K.
- Role: Industry Specific Role
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2021
Wordpress.com is one of the most secure CMS I used
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com provided us high secure and great server space for store our website contents. Also provided Highly Secure SSL for improve our website data transfer. This CMS comes with Pre made ready made them which thing helps us to make beautiful website it's really easy with wordpress. Also when required to add new features we can easily add them into our website wordpress already provided us plugin adding option which thing helps us to add new features. However it's best for us just because genuinely say that I don’t have any coding knowledge but without coding when we make impressive website it's so Crazy.
What is your favorite aspect of this product?
It's one of the best system I used for and worldwide this is great and popular way to make website. Withing some clicks & drag and drop just required for make website. Also Wordpress servers are so strong it's performing very well on heavy traffic. Our website load too fast and it's the main reason our website rank top on web search
What do you dislike most about this product?
For advance users limited editing option available on it. it's a small problem. Also we unable to handle our website code if required. But it's much more secure then self hosted site just because all those things handle by professionals. Overall it's great system. Nothing more I dislike about Wordpress.com
What recommendations would you give to someone considering this product?
Wordpress.com is one of the most secure and bug free system. Also if we feel any issue regarding our website wordpress technical Staff always assist us till my problem was solved. So if you finding for best and easy solution for making your website it's best for you. It's save your lot's of your time.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy