What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Marissa N.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Jul 2021
Much more intuitive than competitors!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is so much easier to use than other platforms. It is easy to find content on pages and takes much less time to learn.
What is your favorite aspect of this product?
I enjoy the interface. When logged into Wordpress, I can know where to find everything.
What do you dislike most about this product?
The backend can be extremely slow at times which can be frustrating.
What recommendations would you give to someone considering this product?
If you are using the other main competitor, you should make the switch. I have and am really happy.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
George U.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
The best web construction page
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
What differentiates this company from others is the certain technology that this company offers that others do not, their technical support is one of the best and most attentive that I have used so far. Also one of them offers packages or plans that do not work or are not what they offer.
What is your favorite aspect of this product?
This platform is the lightest of those that exists, it is very easy to use, very easy to learn to use it, and editing each article is very easy, since they have templates that we can use to create our creative limitation, that is, there is no Limits, apart we have an endless number of plugins available that we can use for locations, and certain things that normally in other platforms we cannot achieve so easily.
What do you dislike most about this product?
What I like least about the platform is its design, which is a bit outdated and lack of aesthetics, also a way of giving my negative point of view so far is that many times it does not update me automatically and in real time but It tends to have a bit of a lag and this is something I don't like very much but could improve with a little attention to the platform.
What recommendations would you give to someone considering this product?
People who have a small business or have the need to expand or simply go digital, I recommend using Wordpress.com and always trying to maintain one of the platforms with the most credibility and prestige in the creative world are limits, for little price you can get a good margin of work with this good page, we can add our own domains and hosting, which is an advantage
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Arnold W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Website to build professional website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The difference between this platform called WordPress.com and others is its ease of being able to edit, upload files and do it quickly, many other companies offer plans that do not meet the requirements of their customers and this is not good for the company nor for the user, there must be methods such as WordPress.com to know that this site is on the right track, apart from its very easy to contact technical support.
What is your favorite aspect of this product?
The best thing about WordPress.com is the way the page is formed, its simplicity, its ability to do almost any website construction in a professional way with the support of a company so recognized and used worldwide is the most important thing. our data, information will be safe by the security provided by the WordPress.com team. Besides we have many different plugins and for each objective that you want to achieve
What do you dislike most about this product?
The site is very well designed to achieve many options for the user and good development of the website, which provides many tools but unfortunately this has a cost that seems a bit high, I would like you to modify the costs of use a little to be a little more relevant in terms of similar companies that offer similar services and stand out from them. that's the only negative thing I have to comment on at the moment
What recommendations would you give to someone considering this product?
I have been using the service for a long time and it has never given me problems, which means that it is a service that is worth thinking about and using, even recommending to family and colleagues, it makes our work and modification easier. It has also been running for a long time and that means that its quality is above average. I am very demanding with the services that I acquire and this is undoubtedly one of the best for now
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
