What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Dhruvi J.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Jun 2021
Good tool for making website easily
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress has a big community than other platform. It has lots of plugins which are easy to install and customization in our site can be done through that plugins.
What is your favorite aspect of this product?
Plugins are free to use in our size. There are video tutorials and documentation is good enough to learn and make the website. We can make the website with using of the single code by WordPress.
What do you dislike most about this product?
It takes more than regular time to load the WordPress site. Some themes and plugins are too expensive for small organizations.
What recommendations would you give to someone considering this product?
It is recommend to use WordPress to make website easily and faster due to many inbuilt plugins are there in WordPress which make easy to build. There are many tutorials are there to learn WordPress.
Pros
- Unique Features
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Jared S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Unrestricted web construction
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
As is already known and well known, it is not the only platform that builds web pages, in fact, it is one among millions and millions of similar sites, but this web page differs in that its quality is one of the best and its variety of plugins and Templates is very extensive which makes the platform a total success and what technical support is not the best is currently in its field, normally this type of detail makes the platforms rise like foam and these to place competition should keep an eye out and take the lead from wordpress.com.
What is your favorite aspect of this product?
The ease in which I can edit a website is quite excellent and from what seems extraordinary to me that this platform exists, wordpress.com has no limitation when editing a template or web page in fact it is one of the best and without so much problem and without as many errors as other platforms, fabrics that I used previously tend to be constantly updated, which indicates that it corrects many errors that appear over time and this is something that spoke very well of the platform
What do you dislike most about this product?
I would like there to be templates and plugins for free in some cases not in all, I would also like to be able to associate my Telegram account and be able to edit From there, that is, I had a menu where I can access Wordpress.com Or on the contrary where you can save you can do Telegram . Because things would be much easier for me. When working and coordinating with a client or something similar, the platform is fine and I am happy with it.
What recommendations would you give to someone considering this product?
If you have had the opportunity to use a page or web developer platform, you should give Wordpress.com the opportunity because it is very versatile, very fast and very easy to use, there are also many tutorials on my internet that could help us if we do not know something simple We also have technical support that can solve any problem that arises from now on, always Wordpress.com because it is one of the best at its job.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Mehrab W.
- Role: Vendor Management
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Easy to use and user friendly
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
lots of plugin to choose from
What is your favorite aspect of this product?
easy to use.
What do you dislike most about this product?
lack of support
What recommendations would you give to someone considering this product?
You can buy this if you are planing to build a website. It will make your life easier and save you lots of time in coding.
Pros
- Efficient Service
- Reliable
- Saves Time
- Respectful
Cons
- Commodity Features
- Less Caring
- Vendor Friendly Policies
