What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Management Interface
Standard Templates
Social Media Integration
Digital Asset Management
Analytics and Reporting
Translation Facilitation
Content Security
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Jivani D.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2021
nice product
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com provide own hosting and domain services.
What is your favorite aspect of this product?
in wordpress.com You will not have to worry about updates or backups. WordPress.com will take care of that.
What do you dislike most about this product?
the pricing of wordpress.com is very high compare to others
What recommendations would you give to someone considering this product?
it is best for design static website
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Caring
Beaton M.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted May 2021
Go where the community is
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com occupies a very a large chunk of CMS which means it has the largest community of users and consequently you will have greater chances of traffic and an audience than with any other platform
What is your favorite aspect of this product?
The WordPress reader which allows you to interact with content from all over the WordPress community which makes it easy to build an audience without having to only rely on the traditional strategies like sharing on social media
What do you dislike most about this product?
I feel the feautures are limited compared to when you use an open source self-hosted version of the product and although you may get the same customisations and the price on the updates is hostile to a simple blogger
What recommendations would you give to someone considering this product?
You can start up with the free plan which lets you do everything that you need expert that you wont be able to use a custom domain and if your needs a simply to have a home for your content you can have the blogger or personal which and then you can upgrade as you out grow the plans or pick upon features that you really require as you get credits towards your upgrade.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Less Fair
- Vendor's Interest First
Jay M.
- Role: Student Academic
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted May 2021
Covered most of the feature of website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress has some advance plugins which is not there in other similar products. There are lots of templates available in WordPress to getting start with website development.
What is your favorite aspect of this product?
I like the plugins availability of WordPress, we can find plugins for everything we need to make a site. You can analyze user interest area by WordPress which is very useful.
What do you dislike most about this product?
Site takes too much load, takes more time to open the site.
What recommendations would you give to someone considering this product?
If you are very beginner to web development and don't want to code more it is the best tool to use. You can getting start with some template and change it based on your need.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
